Manager, Operations

GEODIS   •  

Riverside, CA

Industry: Transportation


Less than 5 years

Posted 35 days ago


Primary Duties:

- Establishes and leads operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse/distribution center inventory current

- Ensures the physical condition of warehouse and equipment are properly maintained

- Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons

- Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales

- Partners with the customer to maintain a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests

- Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, safety, and security

- Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems

- Leads an efficient and successful operations while successfully mitigating any barriers to success

- Partners with engineering to implement and maintain proper layout of warehouse and product placement

- Monitors and ensures facility key performance indicators (KPI) are met in a timely and cost effective manner to ensure the profitability and productivity of the distribution center

- Ensures adequate staffing, training, coaching and development for employees

- Reports employees' hours worked to Payroll on a weekly basis

- Provides hands on management of the distribution center including interviewing, hiring, and training Supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture

- Ensures compliance with CTPAT, ISO, AIB, and others regulatory certifications as applicable

- Effectively manages the budget and P&L of the operation

- Addresses complaints and resolves problems

- Other duties as required and assigned

- For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action


Education and Experience:

- Bachelor's degree from a 4 year college or university

- Minimum 3 to 5 years of related experience and/or training; or an equivalent combination of

education and training

- Experience with warehouse management systems preferred

- Experience with labor management systems and productivity initiatives preferred

- Lean certifications preferred

- Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint

Essential Skills:

- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

- Ability to write reports, business correspondence, and procedure manuals

- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form