Manager of Revenue Cycle, In-House

Adeptus Health   •  

Lewisville, TX

Industry: Patient Care


Less than 5 years

Posted 350 days ago

Company Overview


About Adeptus Health

Adeptus Health is a leading patient-centered healthcare organization expanding access to the highest quality emergency medical care through its network of freestanding emergency rooms and partnerships with premier healthcare providers. All Adeptus Health freestanding facilities are fully equipped emergency rooms with a complete radiology suite of diagnostic technology, on-site laboratory, and staffed with board-certified physicians and emergency trained registered nurses. For the last four years, Adeptus Health has exceeded the 95th percentile in patient satisfaction according to patient feedback collected nationwide by Press Ganey Associates Inc. Adeptus Health also was named a 2016 and 2017 Best Workplaces in Healthcare by Great Place to Work® and Fortune Magazine.  For more information, please visit


The Manager of Revenue Cycle, In-house, oversees the functions and personnel of the in-house Revenue Cycle Team by performing the following duties.  This is a full-time exempt position.


Job Responsibilities and Duties

Essential Job Functions:

  • Ensures each patient is given the highest level of customer service and every staff member is treated with the utmost respect
  • Ensures courteous and thorough communications with patients by staff
  • Coordinates activities of all areas of the in-house Revenue Cycle team to ensure prompt billing and payment and clean claims submissions
  • Reviews, corrects and maintains all daily/weekly accounting documents
  • Maintains reports to monitor each sub-team (Coding, Billing, Claims Processing) and the team as a whole
  • Maintains an open line of communication with Regional Patient Access Managers
  • Directly oversees all month-end processes within sub-teams
  • Analyzes individual insurance payer performance
  • Identifies and research trend changes and variations to identify impact on business operations
  • Provides regular communication and reporting to Director of Revenue Integrity
  • Interviews, hires and evaluates employees.  Mentor, coach and motivate as needed
  • Attendance requirements are based on your current role and status of position (FT, PT or PRN).  Please direct attendance requirements to your immediate supervisor and/or refer to the Employee Handbook for more attendance/scheduling details/policies

Supervisory Responsibility:

Responsible for supervision of the Revenue Cycle team


Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


  • Strong relationship skills – An executive-level presence, especially in high pressure environments; effective communicator, both verbal and written
  • Strong project management skills – Proven track record for managing projects on time and on budget; great attention to detail
  • Strategic thinker with strong problem solving skills
  • Energetic team player
  • Confident self-starter with positive attitude and drive
  • Ability to multi-task and consistently meet deadlines
  • Innovator/thought leader – Ability to look through challenges to identify opportunities
  • Organizational Skills
  • Customer/Client Focus
  • Reconcile conflicting needs and obtain consensus from multiple views
  • Demonstrate competent administrative, and leadership skills


Education and Experience:

  • Bachelor's degree preferred or equivalent work experience
  • Minimum of 3+ years’ management experience in current or related field
  • Must possess ability to prioritize responsibilities and handle multiple projects simultaneously
  • Possess the ability to deal tactfully with all types of personnel, medical staff and the public

Job ID 11285