The Buildings & Infrastructure Line of Business is a global network of employees, which serves both the private and public sector. Our employees work to shape the communities we live in by creating world-class projects that transform the future development patterns of those communities. We provide our clients award-winning planning, engineering, architectural and interior design, construction and program management, and design-build project delivery. The Jacobs business model allows us to successfully service our clients, leverage our integrated services, and provide our employees with growth opportunities while delivering global solutions to our client’s local programs.
We consistently receive high rankings from Engineering News-Record (ENR) in many classifications, including the categories of Top Design Firms, Top Contractors, Top Green Buildings Design Firms, and Top Transportation Companies.
Position Summary Reporting directly to Global Management, this position has overall management responsibility for direct reports at-site and for support personnel working from the home office. Under a CM-at-Risk (CMAR), CM-as-Constructor (CMc), or Engineer-Procure-Construct (EPC) or Design Build (DB) delivery strategy, the Manager of Projects (MOP) provides project execution expertise through team leadership, technical acumen, financial, schedule and quality control, commercial and risk management to meet project and Company objectives. The MOP will lead safety, development of our team, capturing and growing work with our clients, delivery of outstanding services and compliance with requirements for our Buildings and Infrastructure projects (BIAF) within Healthcare markets.
Metrics & KPIs:
• HSE performance of projects in their portfolio• Gross Margin (GM) delivered relative to the as-contracted GM of their portfolio of projects (Margin Erosion as a % of GM)• Client management and satisfaction, and overall Quality/CPARS ratings• Operational Sales within existing portfolios and contracts• Aligned PM Performance• Operational governance, process adherence and quality• Claims against the company
Key Roles & Responsibilities:
Safety• Ensures adherence and cultivates a culture to HSE requirements for all projects in their portfolio and aligned PMs to keep our staff, contractors, clients and adjacent personnel and property safe
Leadership• Manages, coaches and provides skill and career development for aligned PMs and front-line delivery management• Oversees talent engagement of aligned PMs• Supports career development of PMs through the Project Manager Advancement Program (PMAP)• Ensures succession plans are in place for individuals in key roles and recommends hiring and terminations of PMs in coordination with others• Drives team to provide outstanding service and solutions to Clients• Keeps Global and Regional Management and Director(s) of Programs informed of and engaged in critical project issues and developments
Sales and Delivery• Supports the development of, reviews and approves proposal/pricing, schedules and risk reserves. Engages Management, Program Director(s), legal, contracts and compliance in the review and approval process• Ensures that differentiating solutions and technologies are applied to pursuits and projects to win and deliver outstanding projects• Assists the PM and Client Account Managers (CAMs) with Client management and satisfaction leading to growth of business with Client• Manages performance of designers, vendors and subcontractors by utilizing the skills and knowledge of our project managers and support teams• Work with Regional Management, Program Director(s) and project financial team for Business Plan Forecast, ensuring that Project ETCs are forecasted accurately • Drives the delivery of budgeted GM for a portfolio of projects and aligned PMs. Enhances GM results through focus on change management, cash management and delivery of high quality, value added services to our clients • Shares best practices and lessons learned to promote continuous product and process improvement
Quality• Ensures compliance with all Project Execution Group and Quality policies, procedures, protocols and work instructions and appropriate use of all mandated project tools• Reviews, approves and ensures ongoing update and management of the Project Risk Register/Mitigation Plan, Project Execution Plan and the Project Quality Plan• Conducts monthly Operational Project Reviews (OPRs) on all projects and publishes the project reviewreport with critical issues and actions • Attends Administrative Project Reviews (APRs) asrequired to discuss projects within theirportfolio meeting the APR thresholds • Reviews monthly accuracy of EACs and addresses variances or issues with PMs• Monitors accounts receivable (AR) and unbilled revenue andworks with PMs to address issues as needed• Ensures adherence to the Quality Plan including Expectation Surveys, Satisfaction Surveys, checks of deliverables andaudits of the QC process• Ensures PMswork with Operational/Group/Design Leaders for assignment of appropriate staff to projects
• Minimum 15 years’ successfully and directly managing profit and loss for multiple simultaneous CMAR, CMc, ECP or DB projects• Past history of successfully delivering Buildings and Infrastructure CMAR, CMc, ECP or DB projects• Bachelor of Science in an Engineering discipline, Construction Management, or Architecture required.• Strong working knowledge of pre-design and pre-construction activities, building and/or industrial systems/components and technology, contract administration, project delivery methods, team building and client relationship management skills required.• Advanced knowledge and experience of construction management processes, means and methods required.• Expert knowledge of building products, construction details and relevant rules, regulations and quality standards preferred.• Certified Construction Manager (CCM), Professional Engineer (PE) or Architect license/certification preferred.