Manages the business process outsourcing process for complex, medium to large clients to include defining strategy, development of propositions, and the delivery and support of information technology outsourcing solutions.
Essential Job Functions
- Works with business development and information technology project team members to identify and respond to complex, medium to large potential and current client needs. Meets with client(s) senior management to develop alliances, convey to client company's understanding of client business and related infrastructure.
- Develops operational strategies, propositions and metrics for complex, medium to large clients. Leads contract negotiations in conjunction with business development and application team.
- Forecasts future requirements for delivery resources for contracts. Oversees vendor analysis and negotiation