Manager, IT Quality - OptumRx

11 - 15 years experience  •  Insurance

Salary depends on experience
Posted on 09/21/17
Schaumburg, IL
11 - 15 years experience
Salary depends on experience
Posted on 09/21/17

Primary Responsibilities:

  • Manage a geographically distributed team working concurrently on several projects, each with specific delivery targets that may differ from project to project
  • Ensure that quality processes and timelines are carried out through all phases of the Software Development Lifecycle
  • Partner with business resources, systems analyst, designers and programmers to create/analyze required project documents and ensures that quality assurance processes and timelines are incorporated
  • Communicate and interact with appropriate areas on problems, changes and enhancements that may impact data, workflow and /or functionality
  • Manage teams accountable for analyzing system requirements and technical specifications to create and execute test cases for complex business initiatives
  • Ensure consistent processes are followed to plan, document, evaluate and track test results to ensure system applications are free from defects
  • Drive defect resolution across the various disciplines (Analyst, development, database, quality) to ensure on time completion of testing
  • Assist business users in defining User Acceptance Testing, test cases and plans
  • Ensure defined standards for test definition, execution and defect resolution are consistently followed
  • Ability to research test cases and defects in a test tool such as HP Quality Center/Test Director, IBM Rational, Rally
  • Lead teams through walkthroughs, inspections, reviews and business meetings
  • Active leadership during production implementations and post deployment quality assurance activities
  • Comply with standards of the software development life cycle and follow strategies, plans and procedures defined by Optum Technology
  • Work in a waterfall, agile or hybrid waterfall/agile SDLC


To be considered for this position, applicants need to meet the qualifications listed in this posting.

Required Qualifications:

  • Undergraduatedegree in applicable area of expertise or equivalent experience
  • 10+ years of experience in an Analyst, Developer or Quality assurance role working on complex software programs
  • Experience managing a technical team of 10 or more resources, in a virtual team from a Global perspective (primarily North America, India)
  • Understanding of all phases of the Software Development Life Cycle, driving improvements in quality of outcomes, efficiencies and risk assessments
  • Managed in a waterfall, agile SDLC environments
  • Experience leading a team to resolve defects within the defect lifecycle (detection, reporting, analysis, correction, validation)

Preferred Qualifications:

  • Quality Assurance management experience
  • QA tool capabilities - HP Quality Center, IBM Rational , Rally
  • Healthcare Industry experience
  • Proficiency in MS Office (Word, Excel, Outlook, PowerPoint, Access)
  • Proficiency with MS Visio
  • Relational databaseexperience


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