Manager IT ( Property )

Boyd Gaming   •  

New Orleans, LA

Less than 5 years

Posted 207 days ago


Responsible for the overall management of the Property’s IT support efforts and staff. Ensure that problems are identified and resolved in a timely manner. Plan, organize, and implement Property’s IT projects. Develop, implement, and maintain P&Ps, systems, and methods for the effective management and control of group operations.

Job Functions

  • Manage and direct activities of the Property’s IT group to ensure the timely and accurate installation, maintenance, and repair of computer hardware, software, and peripherals.
  • Ensure the team’s timely and accurate identification, resolution, documentation, and tracking of problems.
  • Responsible for personnel-related matters including interviewing, hiring, scheduling, training, coaching, evaluating, promoting, counseling, and discharging.
  • Manage IT-related projects, installations, and the like for the Property.
  • Keep senior management apprised of needs, problems and issues.
  • Develop, implement, maintain, and ensure compliance with P&Ps.
  • Responsible for managing group’s annual budget.


  • Must be at least 21 years of age.
  • High school diploma or equivalent required; Bachelor’s degree in a computer science discipline or a comparable level of experiencepreferred.
  • Five (5) of supervisory (or higher) level experience in an IT Support position required; must have in-depth familiarity with IT Support operations and Tier Support operations.
  • Advanced knowledge of network fundamentals such as LAN/WAN, TCP/IP, and network.
  • Must have at least four (4) years of appliedexperience with Windows2000, Windows 7, workstation topologies, and network hardware.
  • Must be A+ certified.
  • ITIL V3 Awareness training preferred.
  • Must have advanced computer networking, client-server, and AS400/iSeries experience.
  • Must have excellent project management and proven leadership skills in positions of increasing responsibility.
  • Must be knowledgeable about network equipment, hub, switches, and servers.
  • Must have excellent communication and time-management skills.
  • Must be familiar with various casino business systems and the full suite of Microsoft Office applications.
  • Must be able to obtain/maintain any necessary certifications and/or licenses.