Manager Inside Sales

CenturyLink   •  

Apopka, FL

Industry: Professional, Scientific & Technical Services


5 - 7 years

Posted 20 days ago

This job is no longer available.

CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.

Job Summary

The Manager Inside Sales is the first level of management, directly responsible for the work activities of assigned team and for all aspects of sales within the encompassing business product portfolio. Staff may consist of skilled, specialty non-exempts and/or developing professionals or career professionals with specific objectives.

Job Description

  • Lead a sales team responsible for selling the company's products & services via telephone/web conferencing using a solution-based/consultative sales approach
  • Direct team with driving growth through upsell of assigned customer base and new logo acquisition
  • Coach representatives to qualify leads, identify decision makers, determine customer needs, explain product/service variations, overcome customer objections and close sales
  • Responsible for funnel management, productivity, forecasting, and revenue analysis for team level performance metrics
  • Exercises judgment with defined procedures and practices, and performance management to determine appropriate action
  • Hires & performance manages sales team and completes required sales documentation


  • Bachelor's degree or equivalent education and experience. Typically 6+ years of experience. 4+ with a Master's Degree
  • Strong track record of leadership, peer-mentoring, and participation in organization initiatives
  • Strong customer service focus
  • Excellent communications (oral and written), organizational, negotiation, persuasion, planning and time management skills
  • Proficiency with MS Office (Word, Excel, PowerPoint)
  • Must have a valid driver's license with a satisfactory driving record


  • Experience and knowledge of the customer base in the local market
  • Demonstrated stable track record of success in Sales, with 2-3 years consecutive, successful sales management experience within one company within the last 5 years

Alternate Location: US-Florida-Apopka

Requisition #: 211436

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.