Manager, Information Systems

Whirlpool   •  

Benton Harbor, MI

Industry: Retail & Consumer Goods


5 - 7 years

Posted 173 days ago

This job is no longer available.

Requisition ID:20701 

Job Function:Information Systems (40000064) 

Lead Analyst, GIS Manager - Global Product Organization



We are currently seeking a Application Lifecycle Management (ALM) Lead Analyst to join Global Information Systems (GIS) team at our global headquarters in the beautiful lakeside community of St. Joseph/ Benton Harbor, MI - home to some of top schools in the state and nestled alongside picturesque Lake Michigan.



  • Accountable to support ALM capabilities for the projects within Global Product Organization (GPO)

  • Provide varying types of support for IBM Rational/ Jazz tools consisting of Rational Team Concert, Rational Quality Manager, Doors NextGen

  • Interact with business partners to understand business process and ALM needs across GPO functional teams

  • Work closely with GIS and other business functions for alignment of project scope and priorities

  • Drive priorities and business value creation as part of the transformational projects and initiatives

  • Partner with technical teams to deliver solutions aligned with Whirlpool Enterprise ALM strategy

  • Be a trusted partner and subject matter expert for ALM capabilities needed in GPO

  • Evaluate short-term and long-term solutions, ALM support needs and engage in continuous improvements

  • Ability to coach and educate team members and business partners on ALM concepts

  • Configuration of tools and systems administration duties in a virtual environment

  • Administering Requirements/ Testing and Continuous Integration processes

  • Process/ workflow analysis, tool configuration, customization, maintenance and support activities

  • Support training documentation and to conduct training sessions

  • Some domestic and international travel will be required



  • Bachelor’s degree in Information Systems, Mechanical or Industrial Engineering  or related fields

  • 5+ years of experience working in Product development area along with major ALM tools

  • In depth knowledge of the Agile development process and software development lifecycles

  • Ability to effectively communicate and work with a global team including employees, contractors and customers

  • Excellent communication, negotiating, and closing skills with all levels of the organization

  • Has clear written and oral communication skills to relay business requirements and detailed execution plans

  • Collaborate well with others to solve problems and actively incorporates input from various sources

  • Strong written and oral communication skills

  • Possess a strong sense of ownership for achieving results

  • Passionate and inquisitive approach to the technology driven world

  • Passionate about metrics and top performing applications

  • Prior experience working in a dynamic, fast-paced environment

  • Demonstrated critical thinking skills, ability to accurately analyze information, and make sound decisions

  • Experience interacting with business and technical teams to develop requirements & designs

  • Experience in interacting and coordinating with vendors including offshore model project execution

  • Aspiration for lifelong learning and personal growth as a manager and leader

  • Ability to assess and analyze multiple solutions and propose options to execute or mitigate risks

  • Demonstrated values of teamwork, spirit of winning, respect, and integrity

  • Established knowledge and understanding of data & application security & best practices