What You'll Do
This role will provide supervision for daily operations activities.
-Ensure staff is properly developed to carry out their daily responsibilities and effectively service business partners.
-Interact with associates through formal and informal means as a way to develop a productive, engaged work force.
-Develop controls which reduce risk to the organization.
-Provide a high level of expertise to business partners and help them provide TUCE to UMB customers.
-Other duties as assigned.
Who You Are
- Five (5) years of experience in Banking operations
- Associates degree
- Bachelors degree
- Seven (7) years of experience in financial services
- Knowledge in one or more of the following:
* Global Plus knowledge
* Wire Transfer systems
* ACH systems
- Previous supervisory experience
In this Role, You will Need
-Demonstrates ability to communicate clearly with external clients, coworkers, managers, and business partners both verbally and in writing
-Demonstrates ability to actively lead team activities or work initiatives
-Demonstrates ability to be detail oriented, and ensure work produced is of high quality
-Demonstrates ability to effectively manage a team of 3- 6 associates
-Demonstrates ability to effectively participate in business partner meetings
-Demonstrates ability to make sound decisions in a fast-paced environment
-Demonstrates advanced problem solving skills.
-Demonstrates excellent analytical skills and problem solving skills