Manager, Human Resources

Ross Stores   •  

New York, NY

Industry: Retail & Consumer Goods


8 - 10 years

Posted 64 days ago

This job is no longer available.

About this job:

In our fast paced environment, the Manager, Human Resources will wear many hats: providing guidance, consulting & direction in multiple functional areas - employee relations, organization design, L&D, HR functional efficiencies. This individual will be responsible for partnering with our Buying teams in NY, Boston & LA. They will partner with these businesses to determine their key needs and establish HR strategies & programs that will support our Corporate & HR initiatives while ensuring a productive, engaged growing workforce.


To be successful in this role, you will need to lead with a people-first approach; be passionate about Human Resources as a key function to business success & a demonstrated ability to translate strong business acumen to HR strategies and successful HR/people programs.


  • Responsible for building relationships with the teams to implement strategies that meet the HR objectives
  • Ability to influence and navigate across complex arguments and engage with senior level executives in a polished and professional manner
  • Serve as primary contact for Buying groups (~700 people) to assist Associates in resolving issues, navigating workplace dynamics and driving career growth
  • Deliver appropriate coaching and development feedback across all levels of the team
  • Through partnership with the business, identify trends for HR/people oriented program needs & translate into comprehensive programs to positively impact change management
  • Partner with HR leaders & HR team to proactively discuss opportunities to address workforce development programs that are supported by data? (i.e., external market data, environmental scanning, HR Market developments)
  • Collaborate with Recruitment partners to ensure talent needs are identified, priorities set and talent profiles aligned to business need & growth
  • Identify, implement and maintain programs and practices that ensure a healthy, productive and growing culture
  • Ability to drive progressive change management and process improvement
  • Utilize current HR systems and reports to interpret and analyze data and to assist with planning and reporting.

Desired Skills and Qualifications:

  • Adaptability
  • Decision Making/Problem Solving
  • Negotiation
  • Collaboration
  • Team Player
  • Integrity
  • Business Acumen
  • Leadership
  • Communication
  • Results Driven
  • Customer Service
  • Influence
  • Quality
  • Commitment
  • Minimum 8 years experience in a service industry with a preference for retail buying office experience.
  • Demonstrated ability to build and foster strong relationships with hiring managers at all levels.
  • Superior communication skills; a compelling communicator able to engage the attention of busy, senior executives.
  • Must be able to consistently ensure impeccable follow through and communication to the organization.