Req # : 239929BR Job Summary
Directs the design and evaluation of technologies that enable business or consumer end-users and to use networking, computing, and communication devices with ease in business environments. Manages the activities related to providing usability, evaluation and support to product development teams, develops methodologies and procedures, as well as graphical, web, multimedia, voice response, and conversational user interfaces. Oversee creation, evaluation and modification of prototypes to support evolving software application development. Determines specifications for user interfaces and internal structures for products in development. Works cross-functionally to evaluate, design, build, and test the product enhancements requested by others. Considers user profiles and customer requirements with emphasis on human error control, visual interaction, and physical manipulation. Manages the activities of individual contributors or supervisors in a section or department with accountability for goals, objectives, operational policies. Participates in the development of functional strategy. Has responsibility for hiring, termination, performance and salary decisions.
This position is located in Reston, VA
- Bachelor's degree and eight years related work experience or twelve years related work experience post high school
- Five years experience in customer experience design
- Three years supervisory or management experience
- Advanced degree in Human Factors Psychology or a related discipline
At Sprint, we're more than just talk. We've changed the way people communicate, how they work and how they stay connected on the go. Sprint is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; offering industry-leading mobile data services, leading prepaid brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Behind every decision we make, there is a passion and drive to develop technologies to enhance and simplify our customers' lives.
Are you ready for the big time?
Sprint is a background screening, drug screening, and E-Verify participating employer and considers qualified candidates with criminal histories consistent with applicable law. EOE .