Manager, Global Travel & Expense Services


$150K — $200K *


More than 4w ago


8 - 10 years of experience

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Job Description

Immunocore (NASDAQ: IMCR) is a pioneering, commercial-stage T cell receptor biotechnology company whose purpose is to develop and commercialize a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry’s most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions.

Focused on delivering first-in-class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases.

We strive to create a diverse and inclusive workplace, while seeking talented individuals to work with us across the many functions that will allow us to deliver new medicines to transform the lives of patients. You will work with outstanding people who together pioneer the research, development and commercialization of bi-specific TCR therapies. We aim to create an environment where individual contributions and initiatives can be maximized, while fostering a culture of collaboration, based on respect and integrity. We want each individual employee to own their career, as part of high-performing teams, and in the context of on-the-job and formal continuous development and training, as well as constructive feedback. We always strive to identify ways to improve what we do and how we do it, by asking questions, voicing opinions, exploring various approaches and staying connected with healthcare professionals, patients, academia and other key partners.Key ResponsibilitiesKEY RESPONSIBILITIES

- Provides Travel & Expense subject matter expertise to the organization, contributing to the development of new approaches, policies and ideas in the area.

- Responsible for assuring and driving compliance to the Global T&E policy throughout the organization, including compliance to relevant Sarbanes Oxley controls.

- Ensure credit card payments are reconciled back to the payments to the banks and cleared within NetSuite monthly.

- Review all reconciliations to ensure all payments and claims have been submitted and cleared

- Manage all aspects of the relationship with external corporate travel managers, including conducting routine internal and external business reviews to ensure contract compliance and cost efficiency.

- Manage integration of new corporate travel manager and concur platform

- Manage negotiated discounts to enhance the external corporate travel manager in local areas in which Immunocore maintains sites. With external corporate travel manager, develop list of preferred hotels and airlines.

- Working with the Communications team, develop and implement a comprehensive communications strategy for travel and expense policies and practices.

- Yearly corporate Traveller survey with the business to ensure Travel needs are being met

- Work with HR and other internal stakeholders to manage emergency travel resources if needed.

- Oversee and manage the corporate card program, including program administration with banks for corporate credit cards, the issuance and oversight of individual corporate credit cards to qualified employees, and the reconciliation and payment of global corporate card accounts.

- Monitor travel bookings for suspicious or fraudulent activity and address with line manager or leadership team member. Act as an escalation point for any issues from the team on Travel and Expense irregularities.

- Manage Concur and the Travel Portal providing support to the company’s Concur users and liaising with 3rd party providers to resolve errors and/or implement improvements/changes.

- Conduct backend monitoring / audits to ensure that reports comply with company policies, are coded accurately, and are supported by appropriate documentation.

- Develop training materials as needed and ensure internal training is provided to new starters and annually is up to date and providing pro-active training and communication with frequent system users, including Executive Admins.

- Configure reports in Concur to ensure that T&E practices comply with T&E policy. Disseminate reports to management monthly to analyze spend, ensure compliance, and improve controls.

- Review and analyze data across a variety of sources to identify patterns and trends that support the identification of areas of improvements to the T&E program (Concur and corporate credit card programme) continually measuring performance against changing business needs.

- Manage the connection between Concur, Netsuite, and internal accounting system and manage the payments from Concur to NetSuite to complete monthly reconciliations for T&E expenses.

- Support any change in external global travel agent partnership, assuring there is no degradation in service to the Group during any potential transition.

- Manage integration of new corporate travel manager and concur platform

- Makes recommendations of how to address T&E issues and drives effective resolutions.

HCP reporting – as required by Compliance for external regulatory reporting globally.

- Responsible for ensuring required reporting data captured through Netsuite and Concur is robust, complete and accurate.

- Responsible for working with Porzio and/or other external 3rd parties, to ensure accurate data is captured and aligned with the transparency reporting requirements for each jurisdiction.

- Ensure the External meeting policy is being coded correctly regarding Donations/Grants and sponsorships and reported to leadership team monthly.

- Provide T&E approval process administration, for both employee and non-employee travel, including HCP’s etc.

People Management

- Day to day people Management responsibility.

- Provides clear direction and support to their direct report/s to encourage deliver timely execution of their objectives.

- Creates a working climate that promotes empowerment and autonomy.

- Proactively and effectively manages performance and development of team members, providing challenging work, constructive feedback and appropriate learning opportunities.

- Is a model of continuous, positive improvement and seeks to implement positive adjustments in self and serve as an example to team of living the Immunocore values.


- Support the broader Accounts Payable team on project activities and ad-hoc system or process implementations as required.

- Implementation of other types of cards that will support simplification and touchless process like P-cards


- Line Management responsibility for UK based Travel and Expense Specialist

- Supporting Senior Procure to Pay Manager



- 8+years’ experience managing, monitoring, and maintaining a T&E program across a complex global organization.

- Experience in overseeing and managing the training of T&E policy and practices to global colleagues.

- Experience working autonomously across a business to ensure compliance with company policies and effectively resolve issues.

- Experience of leading internal meetings.

- Excellent interpersonal, communication and management skills to drive optimum compliance and adherence to company policies

- Strong personal integrity and internal customer focus.

- Experience applying company policies and procedures to resolve complex issues.

- Strong reporting and analytical skills.

- Working Knowledge of Concur


- Working knowledge of NetSuite.

- HCP reporting.

- Working knowledge of Sarbanes Oxley controls.


- Bachelor’s degree in finance or economics or equivalent work experience.


Openness and honesty

- Readily offering information pertaining to work in hand whether positive or negative.

Taking responsibility

- Being prepared to accept full responsibility for tasks entrusted to them; seeing tasks through to completion and dealing with the consequences of failure or success.


- Being flexible to new ideas and approaches; changes of plans, objectives and/or priorities. Handling disjointed tasks effectively.

Team spirit

- Being able to work productively with others to achieve tasks. Showing consideration for the needs and feelings of others


Attention to communications

- Writing and speaking clearing to share thought information and ideas concisely and ensuring information is passed on effectively

Customer orientation

- Satisfying the needs of internal and external customers, exploring the alternative solutions for them and providing proactive follow up to ensure solutions are effective.

Influencing others

- Gaining support from others support for ideas, proposals projects and solutions, knowing when to escalate critical issues.

Building Collaborative Relationships

- Developing, maintaining and strengthening partnerships with others who can provide information, assistance and offering support for ideas and proposals whilst constructively expressing differing views.

Immunocore is a biotechnology company that specializes in the development of novel cancer therapies. The company's proprietary technology platform, called ImmTACs, is designed to activate the immune system to target and destroy cancer cells. Immunocore's lead product candidate, IMCgp100, is currently in clinical trials for the treatment of melanoma and other solid tumors. The company was founded in 2008 and is headquartered in Abingdon, UK.
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