Job Description

About the Role

The Manager Global Network & Voice Infrastructure is accountable for Claire's enterprise network infrastructure including data centers, security, video and voice. The role ensures scalable and optimal network performance, availability and reliability that meet business requirements.

• Provide hands-on technical expertise and leadership in assessing, planning, designing, implementing, maintaining and supporting Claire's global network infrastructure, security and operations

• Analyzing, capacity planning, configuring, testing and managing the LAN/WAN/SD-WAN/MPLS data, wireless and voice/video infrastructure including routing and switching, load balancers, firewalls and security systems in accordance with best practices and SLRs

• Conducts feasibility studies for strategic, tactical and operational plans, design of networks, and evaluation of services/technology for current and future network development

• Develop and implement network engineering designs and plans that meet business and operational objectives for disaster recovery and business continuity

• Lead and manage global network projects in a cross-functional environment while adapting to rapidly changing business needs/challenges and underlying technology landscape

• Define, document and audit network standards, design and topology diagrams, implementation plans, processes, support procedures (SOPs) and technical specifications

• Manage communication and coordination of network resources during service outages while leading the network team through rapid resolution and restoration of business functionalities

• Establish a stable networking environment by monitoring and measuring performance, generating availability reports and statistics, troubleshooting service tickets and problems, scheduling maintenance and upgrades

• Partner with Information Security, Systems Engineering, IT Store Support and others in developing and executing network security strategy, technology integration, cloud enablement and coordinated operational support

• Design, implement and support global scale network collaboration solutions including voice, data, video conferencing and integrated security platform

• Oversee and participate in the lifecycle management, maintenance contracts and licensing, total cost of ownership and inventory control of all network and security assets across the global network

• Manage and direct the Network & Voice Infrastructure team including training and development, day to day Network Operations and Security.

• Maintain an attitude of ownership while preserving a customer focused service philosophy that ensures the highest possible commitment to quality.

About You

• 10+ years of hands-on experience in Network and Voice Management, Design and Security – at least 7 years of which is in a management or technical leadership role.

• Experience designing, implementing and operating large scale global networks and network security solutions including firewalls (Cisco, Fortinet, Juniper etc.), IDS/IPS, WIPS, NAC, security monitoring and network compliance solutions.

• Advanced hands-on skills with MPLS, VPLS, WAN, LAN, SD-WAN and wireless networks, VPN technologies, QoS (data, voice and video), NAT, VLANs, HSRP, BGP and IGP (EIGRP and OSPF) routing protocols and switching.

• In-depth hands-on knowledge and experience managing SIP protocol and technologies, VOIP networks and video conferencing platforms.

• Extensive experience designing, implementing, managing and troubleshooting large and complex IP-based networks built around high availability, redundancy and faster re-convergence.

• Strong organizational and management skills; ability to efficiently manage a global team and a variety of multiple concurrent projects simultaneously.

• Solid experience implementing and managing network monitoring, web and packet filtering, Netflow traffic analyzing solutions and tools across a complex global network

• Bachelor’s degree in computer science or related fields and/or 10+ years of equivalent work experience with 7 years or more in a Network Engineering and Security leadership role

• One or more active similar certifications to the following or commitment to obtain Cisco CCNP or above certification within 6 months:

• CCNP – Cisco Certified Network Professional – CCDP or CCIE highly preferred

• CCVP – Cisco Certified Voice Professional

• MCSE – Microsoft Certified Solutions Engineer

• CompTIA Security+ or CCNA Security - CCNP Security or higher preferred

Valid through: 1/22/2021

About Claires Stores, Inc

Claire's is an American retailer of accessories, jewelry, and toys primarily aimed toward tween and teen girls. It was founded in 1961 and is based in Hoffman Estates, Illinois, a suburb of Chicago. The company is owned by Apollo Global Management, LLC. As of October 27, 2012, Claire's has 3,469 stores in 37 countries: 1,947 in North America; 1,141 in Europe; and 381 franchised and licensed stores elsewhere in the world. Their stores are in 96% of all U.S. shopping malls, and Claire's has done more ear piercings than any other retailer, over 90 million in 25+ years. In 1996, Leslie Mann of the Chicago Tribune stated: In 1961, Rowland Schaefer founded Fashion Tress Industries, a company that sold wigs and became the world's largest retailer for fashion wigs. In 1973, Fashion Tress acquired Claire's, a 25-store jewelry chain, and began shifting its focus towards a line of fashion jewelry and accessories under the new name, Claire's Accessories, Inc. Claire's Accessories began providing ear piercing services in 1978 and, in 1980, established a Hong Kong-based sourcing office. During the 1980s, Claire's Accessories opened new stores throughout the United States and bought Topkapi, a Japanese chain of 16 stores, in 1989. Claire's Accessories continued acquiring companies in the 1990s, including Bow Bangles — a British chain with 71 stores in England, Wales, and Scotland — in 1995; two American chains, The Icing and Accessory Place, in 1996; and Bijoux One, a Swiss chain, in 1998. The Icing would become the company's primary brand for women in their 20s. In 1999, Claire's purchased Cleopatre, a chain in Paris with 42 stores, for $11 million cash, as well the American chain, Afterthoughts. Afterthoughts stores were converted to Icing stores after they were purchased. In 1997, the business changed its name to Claire's. In 2001, claires.com was launched. In 2002, the company purchased the US-based clothing chain, Mr. Rags.

Total Jobs:

Total Experts:

Average Pay:

$151,818

Total value of jobs:

$1,670,000

% Masters:

17%

Learn More About Claires Stores, Inc view all icon

* Ladders Estimates