Role Summary: The Manager – Digital Workplace Services will innovate what and how we deliver services to the customers at the GE Digital managed sites that you are responsible for. This role will plan and execute on prioritized initiatives for Digital Technology infrastructure, technical services and customer support. Essential Responsibilities:
Your success will be measured by the outcomes delivered at each site within your district as well as the needs of our customers being met. You will challenge legacy thinking about how customers interact with customer service and serve as a liaison with the SubRegion leader to make sure the voice of the customer is being heard. This will require frequent touch points with on-site customers.
In this role:
Black Belt Certification / Demonstrated experience with Lean initiatives