Manager, Digital Health, Client Experiencd in Los Angeles, CA

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Business Services   •  

5 - 7 years

Posted 8 weeks ago


We are seeking someone who is passionate about healthcare and making a difference in the lives of patients living with various diseases and conditions. As a Manager, you will work closely with senior and junior staff members across several teams to provide counsel and manage day-to-day work, in addition to serving as a key client contact.

As a successful Manager, you will be a strong leader with excellent writing and communications skills and an ability to translate client needs into project plans. You will also help develop and implement engagement campaigns for a variety of healthcare clients, including pharmaceutical companies, hospitals, and health systems. Ideally, you should have agency/consulting or related experience with a background in healthcare communications, including experience leading digital program elements.

Other responsibilities include, but are not limited to:

  • Manage account team implementation of agreed-upon programs, ensuring quality standards are met and desired results are delivered on-budget
  • Lead project management initiatives
  • Lead development and revision of tools, ensuring all activities are moving forward and are within deadlines
  • Leverage traditional media as well as influencers and digital/emerging technologies for PR programming
  • Develop a range of external and media materials including press releases, key message documents, pitches, social media content, etc.
  • Manage event and activation logistics in a variety of settings
  • Set and meet campaign measurement and evaluation criteria
  • Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential
  • Assist in financial management for clients, including development of invoices and activity reports

What We Are Looking For

  • Fluency and/or familiarity with digital and social media
  • Experience working on multi-disciplinary (holistic) communication initiatives
  • Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media
  • Solid working knowledge of key online/offline media influencers/journalists
  • Strong budgeting and financial management skills
  • Experience with clients and accounts that are measurement and evaluation driven
  • Strong presentation skills, poise, and professionalism
  • Industry experience in healthcare communications and/or pharmaceuticals

Basic Qualifications

  • At least 4 years' experience in public relations at an agency or corporate in-house (healthcare experience required)
  • BA or BS in Public Relations, Communications, or in a related field