Manager, Data & Informatics

CareFirst BlueCross BlueShield   •  

Reston, VA

Industry: Healthcare IT


8 - 10 years

Posted 372 days ago

  by    Melanie Vipond

This job is no longer available.



The Data Informatics Manager contributes to the overall enablement of a comprehensive Operational Data Store environment for collecting data from multiple systems into centralized data structures for analytics and reporting along with supporting enterprise operational needs. 

As the Data Informatics Manager, the incumbent’s accountabilities include, but are not limited to, the following (Note, at any given time, incumbent’s job may have a production support focus, a developer focus, a tester focus, and/or a programmer focus) :

1. The manager shall have budgetary responsibilities for project work ensuring milestones are met within estimates. The manger shall do end of yearforecasting for the coming fiscal year with his director and plan out corporate initiate and day to day support. The manager will have staff assigned to them in the human resources toolset and shall manage on boarding and off boarding of resources when necessary. The manager shall perform end of year performance appraisals and assist their director in ensuring all performance appraisal are accurate and timely.

2. The manager shall be working with the project team to achieve project goals and should work in a collaborative manner to complete all tasks. This may require coordination of work in areas of estimating, requirements gathering, designing, coding, capacity planning, quality assurance, and planning.

3. The manager shall operate within an enterprise data warehouse environment, analyze and translate functional specifications and change requests into technical specifications including an estimated level of effort. This task shall also include support for any Project Requirement Documentation in detailing all technical specifications as agreed upon between the business and technical staff. This may include coordinating multiple business and technical teams to ensure the accuracy and integrity of enterprise wide data and applications associated with it.

4. Assist when necessary in the development, testing, and implementation of efficient program logic for existing and new applications in accordance with the technical specifications.

a. From a development perspective, the resource shall be the primary driver in the development of the most complex solutions for the acquisition of data from front end transactional engines and makes it available for use in tactical data stores. Application work shall be done in Informatica, Tibco Business Works, and / or JCL for scheduling workflows.

b. Oversee and guide ALL testing efforts (integration, functional, system, performance, UAT, etc) via the Mercury Quality Center toolset by attending weekly testing meetings, creating test plans, enter test cases into MQC, and reviewing all defects / fixing more complex defects as assigned.

c. As the project deploys to production, this resource shall ensure that there is on-going support for the application. This requires coordination with multiple teams to determine issues, provide clear mitigation strategies, and implement any changes necessary within the CareFirst support process to get issues resolved.

d. All work shall require generating clear and concise requirements, testing, and support documentation as required.

5. The resource shall coordinate all weekly project meetings while providing detailed reports on issues with any potential resolutions.

This position is also subject to being "on call" for emergency situations requiring immediate resolution. Travel between all CareFirst locations may be required.

SUPERVISORY RESPONSIBILITY: Responsible for 5-10 direct reports and 5-10 contractors.


Required experience, abilities and skills:

This position requires a College degree in Computer Science, Engineering, or related technical field such as Information Management or equivalent experience. This position requires 7 to 10+ years of management experience with as least 5 number of years in data warehousing work with an emphasis on extract, transform and load work. Must have data warehouse environment experience designing data models, extracting and loading data, and running SQL queries.

The following software and technologyexperience is needed:

• At least 5 years serving in a project lead role.

• At least 5 years of Informatica or other Extract / Transform / Load toolset.

• At least 3 years of test experience

• At least 1 year with a transactional toolset such as Tibco or MQ Server

• At least 3 years of SQL work

• At least 1 year of writing Store Procedures and XML files

• At least 1 years of Unix Shell Scripting

• Experience in full life cycle project/program management and leadership. 

• Proven ability to budget, organize and manage teams.

• Must be able to teach, develop, and motivate associates. 

• Excellent oral and written communications abilities are necessary along with the ability to present clearly to executive level leadership.

• Excellent interpersonal skills including the ability to build consensus and agreement and bring resolution to contentious issues and entrenched interests.  

• Proven ability to lead problem-solving discussions.

• This position requires strong analytical and organizational skills with the ability to expand technical / business knowledge appropriate to the team through reading, research, on-the-job training and classroom training.


Solid understanding of Health Care industry. Knowledge of other software packages such as debugging tools, an e-mail tool, and 4th generation languages are preferred.