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Manager, Customer Systems Administrator in Los Angeles, CA

Fox Corporation

Los Angeles, CA 90001
7w ago
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industry:

specialty:

System & Network Administration, Technology Management

experience:

5 - 7 years

Job Description

We are looking for a Manager of Customer Systems Administration to work with the Head of Customer Care Operations in standing up, integrating administering and maintaining all technology within the Customer Care organization. This will include systems in the areas of customer interaction (CX), billing, taxation, subscription management, reporting, and info/sec compliance. Ongoing tasks will include managing systems implementation and administration, functional unit and systems integrations testing, vendor management, operational process flow enhancements, and reporting.

A SNAPSHOT OF YOUR RESPONSIBILITIES

  • Run daily/weekly vendor stand-up meetings to manage implementation and administration of subscription management systems, CX platforms, and overall customer operations technology
  • Perform ongoing operational testing to QA and verify systems integrations, configuration expectations, data flow, and reporting
  • Manage systems workf
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Valid through: 2020-2-21

About Fox Corporation

Total Jobs:
38
Total Experts:
11
Average Pay:
$117,837
Total value of jobs:
$4,360,000
% Masters:
24%
* Ladders Estimates