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Manager, Customer Engagement in Eden Prairie, MN



$100K - $150K*


Brand Marketing & Management


5 - 7 years

Job Description

Manager, Customer Engagement

Eden Prairie, Minnesota

Brief Description:

Shutterfly is hiring a Manager, Customer Engagement in Minneapolis (Eden Prairie).

This newly created role, within our Customer Growth team will help deliver the strategic vision for our customer segmentation, personalization, and targeting strategy, from strategic planning to activation. The Growth Marketing team is a data-driven and growth-focused function bringing marketing, analytics, user insights, and experimentation together to develop and optimize the user acquisition and engagement strategy to drive customer and business growth. This is a high impact role on a new, extremely visible team.

This person will be comfortable working with cross functional teams including analytics, engineering, channel marketing, market research and others to achieve business results around customer engagement, value and retention.

Using a deep underst

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Valid through: 2020-5-13

About Shutterfly, Inc

Shutterfly is an American Internet-based image publishing service based in Redwood City, California. Shutterflys flagship product is its photo book line. The company was founded in 1999 and is currently led by Christopher North. The company went public in 2006. The customer base is heavily skewed toward women, who accounted for 80% of customers as reported in 2013. Shutterflys revenue derives from "turning digital snapshots into tangible things". Shutterfly enables users to create personalized photo gifts (including photos and text) such as Samsung Galaxy and iPhone cases, photo books, wall art, and home décor. It competes with Hewlett-Packard Cos Snapfish service, which Reuters reported in September 2014 is also up for sale.
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