What does a typical day look like?
- Oversees daily operation of team to ensure all activities meet or exceed contractual obligations, including task assignments and follow-up.
- Provides direction and leadership to support a high performing team, accountable to performance expectations, goals and performance guarantees.
- Conducts regular 1:1s with direct reports, leads team meetings and represents the Credentialing Department as needed at larger department meetings, actively contributing to the Leadership Team.
- Maintains thorough knowledge on current National Committee for Quality Assurance standards for Managed Behavioral Health Organizations and Health Plans, as well as CMS guidelines mandated to remain compliant for Medicare and Medicaid Products. Proficient in state mandates for behavioral health and Medicaid products, including abilities to research appropriately. Attends seminars when appropriate. Maintains or ob