Manager, Corporate Communications
The role of the Corporate Communications Manager at Alaska Communications is to establish and strengthen authentic connections with our audiences. We focus on brand stories related to our products and services. We want to build our brand, engage, educate and inspire our internal and external audiences. We communicate with a wide variety of audiences including employees, customers, media, influencers, investors, non-profits and community members through multiple channels, including social media. We are looking for talented individuals who connect, influence and deliver new levels of creative thinking, research, planning, implementation and evaluation. We believe employees and customers can be our biggest brand ambassadors and powerful storytellers. The Program Manager will play a key role in driving our communications efforts, particularly with our employees and community constituents. This position will assist the Director, External Affairs and Corporate Communications by managing the operational communications plans to support business and brand objectives. Manage all the daily public relations responsibilities, including employee communication, media relations, and community relations. Build strong relationships throughout the organization to gain knowledge about all aspects of the company to communicate key messages to the appropriate internal and external audiences; and, to advise others on all aspects of communications with the media, employees, and other constituencies. Build and maintain a positive relationship with the communities we serve; align corporate donations with our areas of focus: youth and education.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
The Corporate Communications Manager will support and assist the Director, External Affairs and Corporate Communications through the Corporate Communication operational level support for the following functions:
- Lead the implementation of the overall corporate communications plan.
- Act as corporate spokesperson for internal and external public relations events; successfully build and evolve relationships with the media or targeted audience; ensure the company message is clear and consistent.
- Ensure consistency of messages, including uniform corporate and product positioning, for all external materials that may include, but not limited to, news releases, corporate presentations, corporate overviews, social media.
- Research, write and edit articles, internal/external publications, speeches and other collateral designed for various stakeholders.
- Will be the corporate lead for community relations activities by arranging for Alaska Communications' participation and representing the company when appropriate.
- Responsible for accurate and timely reporting of established metrics used to evaluate communications program effectiveness, overall. May assist with the design and implementation of the metrics.
- Communication Skills Written & Oral -- Must have excellent oral and written communications skills.
- Relationship Building -- Ability to effectively build relationships with customers and co-workers.
- Presentation Skills -- Ability to effectively present information publicly.
- Active Listening -- Ability to actively attend to, convey, and understand the comments and questions of others.
- Persuasive -- Ability to influence others to change position or to adopt a specific point of view.
- Lean Leadership --Actively grows and promotes lean process improvement usage within department and within Company. Strives to eliminate all waste -- that which does not bring value to the customer -- through the use of Lean PI.
SKILLS & ABILITIES
A Bachelor`s degree in Business Administration, Communications or Journalism. Equivalent experience may be substituted for education on a year-to-year basis plus five (5) years of progressive work communications, public relations, business, or education experience in a business environment that demonstrates the ability to effectively manage projects to successful completion, including planning, implementation, follow-through, monitoring and refining final product as required to support business requirements. Two (2) years must have been in a key corporate communications role. Demonstrable expertise with the Microsoft Office Suite, to include Access, Excel, Word, and Outlook.