Industry: Accounting, Finance & Insurance•
5 - 7 years
Posted 175 days ago
If you enjoy being a leader and leading the best teams in auto servicing, this may be the right opportunity for you! You will coach and lead your team to help our customers, while working in a fun team environment. You'll go home feeling like you made a difference and watch your team grow, develop and succeed. As a Manager, you'll spend your day guiding your team, ensuring procedures are followed and serving as a liason between the collections teams and senior management. With three Collections Centers in the U.S., the Collections team is responsible for collecting on past due auto accounts. The team receives extensive training with an emphasis on compliance, and negotiating and selling skills to ensure collection routines are consistent and based on industry best practices. Visit http://www.ally.com/ to learn more. Responsible for managing staff within functional area. Oversees procedures to ensure that they are carried out according to established policies. Maintains accurate and current records on past-due accounts. Fully knowledgeable of assigned product or functional area, with a thorough understanding of the entire Loss Mitigation function. Trains and develops subordinate supervisors and staff. Coordinates projects and functions. Recommends and implements changes to procedures. Prepares periodic reports on collections activities, including summaries on delinquency ratios. Distributes the work load. Performs collection functions as necessary to assist in handling the department's work load.