Manager, Client Solutions - Marketing Solutions

8 - 10 years experience  •  Networks

Salary depends on experience
Posted on 02/21/18
Toronto, ON
8 - 10 years experience
Networks
Salary depends on experience
Posted on 02/21/18

Job description

LinkedIn was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world’s workforce in ways no other company can. We’re much more than a digital resume - we transform lives through innovative products and technology.

Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.

We are looking for a Manager, Client Solutions Manager to join our Marketing Solutions team in partnering to drive the success of our sales team in Canada. In this role, you will be responsible for overseeing a group of front-line Client Solution Managers who partner with the Account Executive team to over exceed on their revenue goals and contribute to the growth of the business. You will leverage your industry knowledge and in-market relationships to partner closely with the Head of LinkedInMarketing Solutions Canada to build the long term growth strategy for the business in the Canadian market.-

Responsibilities

  • Lead through compassionate management and inspire a level of team excellence through a deep understanding of an individual’s personal development and career goals--
  • Build a culture of inclusion and belonging for employees
  • Be able to lead and provide constructive event-based feedback and deploy effective performance improvement plans
  • Be an expert of the components and best practices of LinkedIn Products, LinkedIn workflows, systems and execution
  • Consistently lead through our LinkedIn values and culture, making team members aware and appreciate the common manifestations
  • Coach for excellence and spot areas of team or individual skill deficiency
  • Lead change management conversations with data
  • Prepare effective trainings or coaching that help improve team efficiency, productivity, customer satisfaction or flawless program management
  • Serve as a cross-functional lead for core sales team leadership and business partner teams (Sales, Ad Ops, Solutions, Marketing, Insights, Finance, Product and Legal)
  • Master LinkedIn process execution and constantly optimize individual and team time resources
  • Take on extra-curricular projects to support Director in making material improvement to our LinkedIn business process or operations
  • Know the appropriate SMEs that need to be leveraged to create a happy customer experience and execute programs efficiently
  • Become intimately familiar with what is possible, where to get information, how to execute and what hidden pitfalls to avoid
  • Leverage your industry knowledge and in-market relationships to foster growth within the Canadian market
  • Be client facing in crucial client meetings while mentoring and managing the front-line Client Solutions Management team

Basic Qualifications

  • 8+ years of experience in the digital advertising industry, digital media, agency/media account management and/or client-side marketing leadership with a focus on digital/social/content strategy
  • 4+years of direct managementexperience

Preferred Qualifications

  • Extensive experience working in a client-facing role
  • Experience leading strategic, cross-functional and process improvement projects
  • Experience motivating and driving team and individual revenue goal achievement
  • Familiarity with common agency reporting systems and tools
  • Excellent communication and analytical skills
  • Demonstrated ability to be strategic, flexible, and agile in fast paced, high growth environment
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