The Manager Brand Advocate will coach and mentor a team of direct reports responsible for partnering with strategic suppliers to drive a best-in-class online customer retail experience. The team will be responsible for enhancing online presence at an item level and building strong business relationships with suppliers to improve conversion, drive online traffic, and grow sales. The team will also be responsible for understanding customer behavior, building strategic plans and leading presentations with supplier and merchandising partners to gain alignment on planned initiatives. In support of The Home Depot omnichannel retail strategy, this role will frequently partner with cross-functional groups (i.e., Merchandising, IT/Web Operations, Digital Marketing, Product Management, User Experience) to identify process improvement opportunities that will optimize effectiveness leading to brand renewal and growth.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
NATURE AND SCOPE
This position reports to Sr Mgr Brand Advocate.
This position has 5-6 direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 5 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Experience in Vendor Management Systems, Digital Marketing, Ecommerce, and Merchandising
High proficiency in Excel and PowerPoint
Experience with SQL and Adobe products (i.e., Adobe Analytics & Workspace) highly preferred
Technical aptitude and agility to learn database systems and web-based platforms (i.e., JMP/SAS, BrightEdge, Google AdWords)
Proven record of having worked with major consumer brands and knowing how to support/differentiate them in the digital space
Job ID: 109723