$100K — $150K *
At West Monroe, our people are our business.
We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious.
Our people-first culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, unique perspectives, and the drive to make an impact for our clients.
We also know that the best outcomes for both our people and our clients result from including diverse perspectives at the table. That’s why inclusion & diversity is one of our core values.
Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in.
Ready to thrive in the next step on your career journey?
About Customer Solutions
West Monroe’s Customer Solution practice provides solutions in business strategy, customer experience and support, marketing strategy and optimization, CRM & Enterprise Management application & technology implementation services, as well as business analytics offerings.
We help our customers and prospects improve their customers’ experience and satisfaction, become more responsive to market trends primarily around enhanced revenue management and provide a consistent repeatable experience for all customers, regardless of the channel.
This position is the first of its kind at the firm and an opportunity to be a leader driving new solutions, client approach, while defining and growing a CoE. West Monroe is seeking Manager candidates in our Customer Solution Practice with a focus on Marketing, Sales & Service with depth and expertise in eCommerce. This individual will be driving or supporting sales pursuits in marketing and sales engagements. They will lead work on projects – either individually or with a team to help our clients with their marketing and sales initiatives in the commerce space. Our consultants are expected to be thought leaders and advisors to our clients to help enable their strategic initiatives. In addition to project work, our consultants are influential in the growth of our practice. Team members actively contribute to internal initiatives spanning new solution and IP creation to practice operations and people development. Hands on involvement in our practice gives our consultants opportunities to grow their skillset and careers beyond the confines of project work.
o Marketing/Sales Customer Experience strategy development
o Marketing/Sales Customer Experience program or product management
o Marketing and Sales optimization: defining, measuring, benchmarking and improving marketing and sales processes
o Business requirements gathering and development for marketing/CRM tools and applications
Valid through: 5/19/2021
$80K + $30K bonus + full benefits day one - base salary + uncapped commissions & res
4 days ago