Bachelor's degree in Business Administration, Education, Human Resources, Public Administration, or related field or equivalent experience.
Master's degree preferred.
Four (4) years of experience in field of assignment. Two (2) years of leadership experience preferred.
Strong EMR background required and EPIC experience preferred.
Existing certification in Ambulatory EpicCare and experience with Cadence and Prelude highly desired. Certification in all Epic applications preferred.
Experience with training and/or curriculum design preferred.
Oversees the delivery of EMR and related workflow training for outpatient clinic staff and providers.
Analyzes training needs to develop new training programs or modify and improve existing programs to align with organizational goals.
Develops/coordinates initial and ongoing training plans for staff and providers.
Develops and organizes training materials using knowledge of the effectiveness of methods such as classroom training, e-learning, on-site demonstrations, on-the-job training, webinars, conferences, and workshops.
Trains instructors in techniques and skills for training and conducts or arranges for ongoing technical training and personal development classes for instructors and other direct reports.
Evaluates the effectiveness of training.
Evaluates trainer/instructor performance, providing recommendations for improvement.
Maintains knowledge of contemporary staff training and development methods and theory.
Teaches content as needed and/or assigned to facilitate training team goals.
Develops and maintains competency on all pertinent applications and technologies.
Arranges for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training.