Maintenance Manager

Chobani   •  

Twin Falls, ID

Industry: Food & Beverages

  •  

5 - 7 years

Posted 54 days ago

This role (Business Analyst / Strategic Solution Manager) combines both a project management and business analyst role into one and is responsible for improving and enabling new business processes that can either be technology based on the SAP S/4 HANA platform or purely process based without any changes to technology. The Strategic Solution Manager manages internal relationships with the Chobani R&D, Corporate Quality, Manufacturing and Engineering business partners.


The responsibilities of this position include:


The SSM plays a vital role in defining and rolling out the enterprise processes for Chobani's make-to-stock value stream. Together with business subject matter experts and the technical consulting teams, the SSM is expected to:

  • Develop a deep understanding of Chobani's new enterprise wide processes and underlying technology
  • Identify & gather business requirements
  • Identify Gaps & pain points
  • Support solution documentation using SAP Solution Manager
  • Identify and escalate issues & risks
  • Support data validation and corrections
  • Support test planning & prep (scripts & data)
  • Participate in testing (test, log defects, correct scripts)
  • Train Super Users
  • Liaise with the Organizational Change Management Team
  • Support the development of Standard Operating Procedures (SOP)
  • Train business users
  • Support cut-over planning and preparation
  • Support the hyper-care initiative after go live
  • Manage change requests & incidents to address hyper-care issues

After Go Live, the SSM is expected to:

  • Continue to develop a deep understanding of SAP S/4 Capabilities and how they can improve on Chobani's new Enterprise wide processes
  • Act as a primary point of contact to address changes and enhancements to the business processes and SAP Eco-System, upon the request of key stakeholders in R&D, Manufacturing and Engineering
  • Champion and execute business requirements escalation with Chobani business teams
  • Articulate and champion the business requirements to the development, testing, training and organizational change teams, using methodology documents to convey the information

The requirements of this position include:

  • Bachelor's Degree in Computer Science, Information Systems or Associates Degree in Computer Science with 5 years appropriate work experience at minimum required
  • 6 years of working experience, addressing two or more of the following areas:
  • Production Planning
  • Process Manufacturing
  • Supply Chain Finance
  • Quality Assurance
  • 3-5 years ERP systems experience (MRP, Production, Product Costing) in either a business user or IT functional support role
  • Industry Certifications, such as or comparable to PMI-PMP, APICS-CPIM or APICS-CSCP strongly preferred
  • Experience working R&D, Manufacturing and Engineering business partners is strongly preferred
  • Excellent presentation skills and the ability to prepare and summarize information for decision makers is required
  • Strong verbal and written communication skills are required
  • Strong attention to detail
  • Ability to collaborate with multiple teams effectively
  • Other duties as assigned
  • Travel 75% - 100% during the implementation stages of the project. The position will be associated to the Chobani SoHo office or the Twin Falls Plant location. For the duration of the ERP project (go live is slated for Q4 2019) the position requires 100% travel to both the Norwich NY and Twin Falls ID locations