Leave and Disability Manager

Stanford University   •  

Stanford, CA

Industry: Education


5 - 7 years

Posted 99 days ago

This job is no longer available.


  • Oversee processes for workers’ compensation, disability, leaves, work place accommodation requests, and health and safety issues. Act as a resource to others in organization, and oversee accurate documentation and recordkeeping. Essential functions include the following:
  • Subject matter expert on Worker’s Compensation and Disability policies and procedures.  Keeps abreast of legislative activity and trends related to disability management.  Works closely with departmental managers of all levels to ensure state and federal workers’ comp, disability and ADA compliance.  Provide guidance on interpreting leave policies, as well as federal and state leave laws: ADA, HIPAA, FEHA, and the like. Assist employees and managers with leave requests, guidelines, requirements, determining eligibility and entitlements.
  • Manages FMLA, CFRA, and ADA cases with strong knowledge of requirements/application and ensures full compliance with all federal and state leave requirements as well as all related University practices and policies.
  • Serve as the primary point-of-contact for the disabled employee and his/her manager to provide proactive communications and actively manage individual cases.  Determine solutions and implement procedures for responding to customer service requests including managing and resolving high-level and long term cases.
  • Collaborate with the organization’s management to support initiatives by understanding the organization’s objectives, issues, needs, and key success factors. Participate in planning processes and promote best practices; provide leadership for workforce planning efforts as it relates to reasonable accommodations, return to work programs, and back-fill planning for long term leave of absences.
  • Conduct trainings with employees, managers and HR Business Partners on departmental process and obligations
  • Act as liaison between University departments with Disability and Leave Services (DLS), Risk Management, Employee and Labor Relations, Office of General Counsel, University Benefits and external vendors such as Liberty Mutual, and Zurich North America. Work with University Department of Leave Services to resolve concerns.
  • Serve as liaison with workers compensationclaims managers and nurse case managers to manage the job analysis process and return to work program with third party vendors.
  • Ensures timely and accurate communications, consistency and accuracy of benefit coverage and service delivery from all parties involved in each case.
  • Manage and develop programs to optimize efficiency of leave management decisions within the scope of worker’s comp law and University policy. Works closely with Managers and supervisors to ensure state and federal workers comp and disability and ADA compliance.
  • Manage job analysis process and return to work program in partnership with departmental Health & Safety officers, University Risk Management, and third party vendors.
  • Manages the ADA interactive discussion process in partnership with University departments and 3rd party vendors.
  • Evaluates return to work situations with Risk Management, and departmental management on a case-by-case basis to ensure FEHA compliance.
  • Address and resolve escalated and highly complex, sensitive issues and inquires for all constituencies including recommending medical separation for long term cases. Liaison between department and University Employee & Labor Relations and Risk Management to ensure consistent and effective handling.
  • Proactively address ongoing concerns related to disability and leave management; makes strategy recommendations for preventative measures to reduce risk exposure.
  • Creates the Worker’s Compensation/Leave Management program for Director review of high risk cases on a quarterly basis.
  • Analyzes Leave, injury and absence data for the department and develops processes and/or systems to record, report and proactively address ongoing concerns related to disability and leave management.
  • Gathers appropriate information and data on worker’s comp and disability situations and based on this information, recommends processes or programs to minimize risk exposure to Stanford and R&DE.
  • Design strategies for facilitating organizational and behavioral change. Perform needs assessment, analysis, and consulting on organizational issues related to disability management; makes strategic recommendations for preventative measures.
  • Collaborates with all stakeholders to identify and implement best solution for all involved while maintaining integrity and consistency of plan administration.
  • Manage the performance of direct reports. Set team objectives, priorities, and resources to align with department objectives.
  • Lead the planning and operations for functions or programs that may have significant business, regulatory and/or technical challenges requiring subject matter expertise.
  • Evaluate programs, policies and procedures. Identify issues, and develop alternative solutions which may include changes to programs, policies and procedures.
  • Review and analyze trends to advise and develop recommendations to achieve or modify the goals of the program or function.
  • Represent the program or function within the department, unit or school. May also represent the program or function at the university level and/or to external constituencies.
  • Develop outreach strategy that may include relationship development, communications and compliance.
  • Assess training needs and may develop associated training.
  • May direct and/or supervise staff.

* - Other duties may also be assigned MINIMUM REQUIREMENTS:   Education & Experience: Bachelor's degree and five years of relevant experience, or combination of education and relevant experience.

Knowledge, Skills and Abilities:

  • Demonstrated ability to establish priorities, manage shifting priorities, and handle numerous time-sensitive projects with multiple deadlines.
  • Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness.
  • Demonstrated creativity, problem solving, critical analysis, initiative, judgment and, decision-making skills.
  • Demonstrated ability to develop and meet budget goals.
  • Demonstrated solid planning and organizational skills.
  • Demonstrated experience working independently and as part of a team.
  • Excellent interpersonal, written and oral communication skills.
  • Strong relevant subject matter knowledge.
  • Ability to direct the work of others, for jobs requiring supervision.