Learning and Development Manager

Verizon Communications   •  

Irving, TX

Industry: Government & Non-Profit


5 - 7 years

Posted 36 days ago

What you’ll be doing...

You will support the growth and development of our most important asset - our people. By delivering training to our Government teams in the Verizon Business Group, you will be imparting critical skills and knowledge to help them become even better. You will be delivering learning solutions that are engaging, fun and most importantly build those capabilities needed to enable our people to create the future. Your programs and learning approaches will align with our business needs and be highly effective and in tune with our culture.

  • Delivering programs across our broad training curriculum including strategic/advanced sales skills, enterprise products and solutions, advanced technology infrastructure and solutions; and internal systems/operations/processes to help the Enterprise sales teams achieve key metrics

  • Utilizing a full range of training delivery techniques, including classroom training delivery, blended learning, virtual instructor led and interactive table-lead facilitation

  • Supporting training delivery/ facilitation for required sales meetings, workshops and events

  • Completing and leading Train-the-Trainer (T3) certifications and supporting peer development

  • Connecting key learning to the business priorities and desired outcomes

  • Mastering the training content quickly and effectively to ensure expertise in subject matter taught across disciplines and business units

  • Maintaining a working knowledge of critical Enterprise Sales, Sales Support and Operational needs, with a solid emphasis on emerging vertical trends and challenges

  • Evaluating training effectiveness and reporting outcomes to leadership

What we’re looking for...

You will enjoy facilitating groups and helping others to learn and be successful. You will be a great listener and presenter with an ability to engage a diverse audience and bring learning content to life for employees with different learning styles. You are energized by discovering the best new learning approaches and applying them to create engaging learning programs. You seek feedback and understand the importance of continuous improvement. You gain satisfaction from managing projects to meet key learning objectives and then seeing the impact of strong learning programs on the performance of the business.

You’ll need to have….

  • Bachelor’s degree or four or more years of work experience

  • Six or more years of relevant work experience

  • Experience in Government enterprise sales and/or learning and development

  • Experience with Microsoft Office Suite and Google Suite

  • Willingness to travel up to 75% of the time and flexibility to work evenings and weekends

Even better if you have….

  • A degree

  • Delivered training to adults in a professional setting

  • Excellent facilitation skills

  • Demonstrated ability to be flexible and adaptable to changing needs and circumstances

  • Professional Training Facilitation and Data Technology certifications

  • Three or more years training facilitation of wireless B2B or Strategic Sales audiences

  • Three or more years of experience selling to Enterprise or B2B customers

  • Working knowledge of converged products and service across business units - Wireless Business Group, Verizon Enterprise Solutions, VZConnect, M2m/IoT and Verizon Partner Program

In addition…

  • Candidates will need to be located in Ashburn, VA, Annapolis Junction, MD, Irving, TX, Irvine, CA, Denver, CO or Morristown, NJ

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

  • Job # 509041