LeanSigma/Continuous Process Improvement Leader
The Continuous Process Improvement Manager role is a combination of leading Continuous Process Improvement projects determined as business critical from senior level executives and implementing the executive approved projects within the many facets of Arrow’s organization. The purpose of this role is to deliver structure and guidance to high level teams engaged in the critical business cases. This function is critical for analyzing and implementing significant multi-generational change within the organization that may cross many internal and external boundaries for Arrow. It is mission critical to ensure all entities affected are methodically reviewed and considered before and after offering change.
? Lead, plan, perform and implement process improvement initiatives. Diagrams and evaluates existing processes. Organizes, leads and facilitates cross-functional project teams.
? Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems.
? Measures performance against process requirements. Aligns improvement to performance shortfalls. Provides consultation on the use of re-engineering techniques to improve process performance and product quality.
? Delivers presentations and training courses including measurement, analysis, improvement and
? control. Surveys and analyzes best practices for techniques and processes. Communicates team progress.
? Performs cost and benefit analyses.
? Facilitates professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s)
? Is accountable for the performance and results of a project team
? Decisions are guided by policies, procedures and business plan; receives guidance from senior manager
? Provides technical guidance to employees, colleagues and/or customers
? Accountable for results of a small team
? Needs to have experience with Visio, MS Project, Jump, Smartsheets, PowerPoint and MiniTab software
? Needs to be familiar with Six Sigma methodologies such as Dmaic, Agile, 8D, and 5S
? Requires the ability to travel 25%
Experience / Education
Typically requires a minimum of 8years of related experience with a 4 yeardegree; or 6 years and an advanced degree; or equivalent experience.