$100K — $150K *
We've built unique, innovative software for clients, merchandising, warehouse and inventory management and remote styling. We leverage vast amounts of client data to personalize our service and make decisions throughout the company. All of this results in a simple, powerful offering to our clients and a very successful business. We believe we are only scratching the surface of our opportunity, and we're looking for incredible people to contribute!
ABOUT THE PRODUCT DESIGN & RESEARCH TEAM
The Product Design & Research team supports four major platforms: customer, styling, merchandising, and warehouse. Stitch Fix has a user-centered culture and we help surface user research to the teams who use it to make decisions.
WHAT YOU'LL DO
UX research! From early-stage ethnography and contextual inquiry to card-sorting, surveys, and usability studies, you'll design and run studies that make a recognized contribution to user experience goals
Partner with product designers, product managers, and other key stakeholders to identify research topics and questions of interest that are relevant to the business
Design studies to answer research questions, working with lead researchers as necessary for more complex projects
Partner with other research functions (Data Science, UX Data Science, Marketing Research) to design the most appropriate study for a given research area
Recruit participants, manage participant incentives, organize data collected from studies, and drive insight sessions with the project team
Create and maintain complete, clear project plans for projects of moderate to large scope and complexity, keeping partners updated about schedules and deliverables
Project-manage vendor studies as necessary
Evangelize research insights to a broad section of the company, including senior leadership, becoming the go-to expert for questions on user behavior in your program areas
ABOUT YOU / REQUIREMENTS
8+ years experience as a UX researcher, designing, running, and reporting on your own studies
Demonstrated mastery of all major qualitative user research methodologies
Competence in key quantitative methodologies, e.g. card sorting and surveys
Demonstrated understanding of quantitative research and knowledge of the strengths and limitations of when to use qualitative vs when to use quantitative methodologies
You have an "always-learning" attitude and practice – you consistently seek out new challenges in work and process to expand your skill set
Demonstrated ability to project manage your work and communicate expectations and status with stakeholders and partners
Ability to draw meaningful insights from research and communicate them clearly and powerfully to stakeholders
An educational background in Human-Computer Interaction, Psychology, or related field.
Valid through: 7/17/2020