We are seeking a talented Lead UX Designer who excels at: applying user-centered design (UCD) techniques; working with diverse internal and external stakeholders; is able to take design decisions based on empathy as well as quantifiable data insights; and designs consistent, scalable, elegant, and productivity-enhancing interactive software. This Sr. UX Designer knows how to design easy-to-understand solutions for complex usage scenarios and is skilled at delivering designs that help end users do their jobs efficiently and effectively.
You will be responsible for designing new user experiences and creating design mockups and interactive prototypes for both our desktop browser apps and mobile apps.
Our Ideal Candidate
You are highly experienced at designing user-centered UX for enterprise and security applications. You have designed web-based cloud applications. You have also worked with other UX designers, researchers, and product team members to deliver best practices in user-centered design, information architecture, and interaction design. You enjoy working withproduct managers to understand and define business requirements, but you are also comfortable discussing technical capabilities and constraints with software developers. Most importantly you relish interacting with customers, validating your designs / prototypes, and then improving them based on their feedback.
- Owning the overall user experience and information architecture for your products
- Creating information architectures, task flows, user-interaction models, sketches, wireframes, prototypes, detailed designs, design briefs, design specs and guidelines with little direction.
- Influencing product teams and the organization to achieve solutions that are right for our customers.
- Delivering all aspects of amazing user experience design while working withproduct managers, engineers, visual designers, and usability researchers to deliver world-class products for our Mobile First world
- Develop scalable and flexible design frameworks to maintain clean and simple user interfaces as we grow, with a focus on simplicity and ease of use
- Gain deep understanding of our users by conducting user research and evaluating site and user data from our third party analytical tools
- Work with user research to conduct user testing to gather user feedback, needs, and insights to identify new and validate existing opportunities for improvement
- Evangelize UX throughout the organization
- Foster a fun, creative, collaborative team spirit
- 8+ years as an interaction designer, creating excellent interfaces for web-based software that delight the customer
- Experience designing experiences for enterprise software, in particular administrators in security space, is a major plus.
- Ability to think in terms of end-to-end UI design and global patterns from concept through production detailing
- Demonstrated experience developing and communicating UX design guidelines and design specifications
- Apply strategic thinking and business goals to designs, focusing on user feedback and understanding the relation of visual design to the interaction
- Exceptional communication skills and ability to work closely and effectively with Product Management and Engineering leaders, marketing, and other UX professionals
- A leader -- a strong desire to collaborate with teammates and work on broader product strategy based on your knowledge of what’s going on “out there”
- Demonstrated proficiency with prototyping tools such as Sketch, Fireworks, Illustrator, Axure, Photoshop, Balsamiq, Visio, Principle, etc.
- Familiarity with user research methods, and how these are used to support the design process
- Excellent written and verbal skills
- Bachelor's or Master's degree or equivalent experience in HCI, Industrial Design, Engineering Psychology, Cognitive Psychology, Computer Science, or a related discipline