The Webex team is looking for a rockstar at managing mission-critical customers to drive collaboration, adoption and communication while ensuring excellence at every phase to add to our growing team. As the liaison between the customer and the Webex Business Unit, you will track everyone and everything that touches the collaboration experience driving improvements, modernization and stellar customer experiences.
As a lead, you will be assisting our largest customers with some of their biggest transitions, and act as a subject matter expert for your teams.
What You'll Do:
-Understand your aligned customers' internal business functions and culture.
-Identify, build and maintain relationships with customer's internal management.
-Act as single point of contact for operational/technical issues.
-Partner closely with the Webex Customer Success organization to support critical customers as a
Valid through: 2020-4-8