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Lead Technical Adoption Engineer in Durham, NC


Durham, NC 27709
5d ago


Technical Support, Systems Architecture & Engineering


Less than 5 years

Job Description

The Webex team is looking for a rockstar at managing mission-critical customers to drive collaboration, adoption and communication while ensuring excellence at every phase to add to our growing team. As the liaison between the customer and the Webex Business Unit, you will track everyone and everything that touches the collaboration experience driving improvements, modernization and stellar customer experiences.

As a lead, you will be assisting our largest customers with some of their biggest transitions, and act as a subject matter expert for your teams.

What You'll Do:

-Understand your aligned customers' internal business functions and culture.

-Identify, build and maintain relationships with customer's internal management.

-Act as single point of contact for operational/technical issues.

-Partner closely with the Webex Customer Success organization to support critical customers as a

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Valid through: 2020-4-8

About Cisco

Cisco Systems, Inc. is an American multinational technology conglomerate headquartered in San José, California, in the center of Silicon Valley, that develops, manufactures, and sells networking hardware, telecommunications equipment, and other high-technology services and products. Through its numerous acquired subsidiaries, such as OpenDNS, WebEx, and Jasper, Cisco specializes into specific tech markets, such as Internet of Things, domain security, and energy management.
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