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Lead Software Developer in Charlotte, NC



$200K - $250K*


Software Development


11 - 15 years

Job Description


The Lead Software Developer's role is to design, develop, test, deploy, support and reporting of telecom related applications and integrations, as well as play team lead role for lesser experienced developers. This includes complex mix of technologies provided by Avaya, Aspect, Nuance, Witness and other world class companies. They will provide application development between the VOIP based call processing system, speech recognition IVR systems, CTI devices, intelligent call routing systems, compliance and quality recording system, workforce management system, call management system and all other devices related to the enterprise platform. The Lead Software Developer will interact with Avaya and other telecommunications vendors and work directly with Charter regional and divisional contacts to design and develop IVR call flows, Screen pop applications, web services to create a services based architecture for all contact center application

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Valid through: 2020-4-9

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* Ladders Estimates