Lead Sales Engineer

8 - 10 years experience  •  Telecommunications.

Salary depends on experience
Posted on 09/21/17
Woburn, MA
8 - 10 years experience
Telecommunications.
Salary depends on experience
Posted on 09/21/17

Job Summary

The Lead Sales Engineer is the technical lead on the sales account team, responsible for technical and business requirements discovery, telecommunications and CPE solution design/engineering/consulting, proposal preparation support and technical presentations to customers for CenturyLink's full suite of products and solutions.

Job Responsibilities

  • Performs customer discovery discussions to understand and document business needs and design requirements necessary for the formulation of optimal solutions.
  • Alters the design as needed to result in the customer choosing CenturyLink Solutions including Managed Hosting Services, Cloud Virtualization, Outsourced Infrastructure Solutions (managed and un-managed), and specialized Enterprise application suites.
  • Pre-sales design and implementation expertise in CPE and Enterprise/WAN service integrations.
  • Documents, via diagrams and writing, and presents the solution to the customer, describes the benefits of the solution and build relationships with customers.
  • Participates in strategic and tactical account planning.
  • Follows industry technology trends through self-study and formal training and shares that knowledge with customers.
  • Understands power, cooling and other environmental constraints on a client's outsourced infrastructure.
  • Clearly communicates the customer design to the teams responsible for ordering, implementation and ongoing support.
  • Provides technical training and development support to the local branch.
  • Leads internal cross-functional teams to obtain required approvals of non-standard designs for customers.
  • Performs customer discover discussions to understand and document business needs and design requirements necessary for the formulation of optimal solutions.
  • Creatively designs solutions for customers using the best mix of CenturyLink and vendor-partner products.
  • Builds relationships with customers by serving as the technical liaison for pre-sales to post-sales, with the goal of being the customer's trusted advisor.
  • Responsible for growing strategic product sales and revenue through proactive engagement with customers.
  • Participates in strategic and tactical account planning.
  • Requires a strong technical background in layers 1 through 3 of the OSI model and knowledge of the characteristics of various applications that ride over data networks (i.e. the performance requirements of packetized voice and video and of various data applications), who has a desire to sell and who is comfortable looking for opportunities once introduced to a customer.

 

Specific skills and knowledge needed to be effective include:     

  • Business and technical requirements discovery; ability to craft a solution based on those requirements
  • Strong written and verbal communication skills
  • Strong presentation skills
  • Knowledge of customer premises communication (data, video, voice) equipment from major vendors; IP routing and switching; Internet and MPLS-VPNarchitecture; Voice and VoIP technologies and products; TDM, SONET and Ethernettechnologies and products; Data center infrastructure and networking.
  • Performs customer discovery discussions to understand and document business needs and design requirements necessary for the formulation of optimal solutions.
  • Alters the design as needed to result in the customer choosing CenturyLink Solutions including Managed Hosting Services, Cloud Virtualization, Outsourced Infrastructure Solutions (managed and un-managed), and specialized Enterprise application suites.
  • Pre-sales design and implementation expertise in CPE and Enterprise/WAN service integrations.
  • Documents, via diagrams and writing, and presents the solution to the customer, describes the benefits of the solution and build relationships with customers.
  • Participates in strategic and tactical account planning.
  • Follows industry technology trends through self-study and formal training and shares that knowledge with customers.
  • Understands power, cooling and other environmental constraints on a client's outsourced infrastructure.
  • Clearly communicates the customer design to the teams responsible for ordering, implementation and ongoing support.
  • Provides technical training and development support to the local branch.
  • Leads internal cross-functional teams to obtain required approvals of non-standard designs for customers.
  • Performs customer discover discussions to understand and document business needs and design requirements necessary for the formulation of optimal solutions.
  • Creatively designs solutions for customers using the best mix of CenturyLink and vendor-partner products.
  • Builds relationships with customers by serving as the technical liaison for pre-sales to post-sales, with the goal of being the customer's trusted advisor.
  • Responsible for growing strategic product sales and revenue through proactive engagement with customers.
  • Participates in strategic and tactical account planning.
  • Requires a strong technical background in layers 1 through 3 of the OSI model and knowledge of the characteristics of various applications that ride over data networks (i.e. the performance requirements of packetized voice and video and of various data applications), who has a desire to sell and who is comfortable looking for opportunities once introduced to a customer.

 

Specific skills and knowledge needed to be effective include:     

  • Business and technical requirements discovery; ability to craft a solution based on those requirements
  • Strong written and verbal communication skills
  • Strong presentation skills
  • Knowledge of customer premises communication (data, video, voice) equipment from major vendors; IP routing and switching; Internet and MPLS-VPNarchitecture; Voice and VoIP technologies and products; TDM, SONET and Ethernettechnologies and products; Data center infrastructure and networking.

Minimum Qualifications

  • Bachelor's Degree in Engineering or equivalent education and 8+ years of experience in sales engineering, systems engineering (Cloud, Hosting, Managed Services, Networking Services, Telephony, IP Networking Equipment), and/or sales
  • Strong knowledge of internetworking designs and their applications, to include Managed Hosting Services, Cloud, Virtualization, Outsourced Infrastructure Solutions (managed and unmanaged), Specialized Enterprise Application Suites, IP Subnetting and Complex Routing Techniques on LAN/WANnetworks, IP Telephony, Security, NetworkDiversity Applications and other technical skills documented above
  • Consultative selling and customer questioning techniques in order to identify new opportunities to sell within existing accounts and maintain the role of trusted advisor to both the customer and the sales team
  • Effective presentation, analytical, communications and customer relationship skills.
  • Industry leading certifications preferred (Cisco, Juniper and others)
  • Proficiency with MS Outlook, Word, Excel, PowerPoint and Visio, Netformx is a plus.
  • Strong project management skills
  • Ability to work autonomously on multiple projects and associated deliverables.
  • Time management skills are a critical requirement
  • Must have a valid Driver's License with satisfactory driving record

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Requisition #:145812

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