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Lead Product and Market Researcher in Seattle, WA


Seattle, WA 98160
and 3 other locations
8w ago


Marketing Research & Analysis


8 - 10 years

Job Description

We transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it – fast, simple, easy. Just as we help simplify & improve experiences for our customers, we strive to offer the same experiences for our team members.

This role is part of the Experience Organization, made up of passionate individuals that drive Insights (Market, Product, Customer, and UX research), product documentation and experience design activities across the ServiceNow platform and product solutions.

We are looking for an experienced researcher to partner with key stakeholders (e.g., Product Management, Design) and own product and market research activities in a portfolio of customer solutions. This individual has the capacity to lead complex research initiatives with attention to the impact on business unit strategy and will be responsible for defining, planning and executing strategies for collecting and analy

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Valid through: 2020-2-19

About Servicenow

ServiceNow makes work, work better for people.

Everyone deserves great experiences at work. Now routine tasks happen in a snap, and complex projects flow smoothly. With the Now Platform®, anyone can work effortlessly across teams, silos, and systems. When people work better, business works better.

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