Lead Implementation Project Manager

5 - 7 years experience  • 

Salary depends on experience
Posted on 03/27/18
Virtual / Travel
5 - 7 years experience
Salary depends on experience
Posted on 03/27/18

Job ID R-302329 

Job Description Summary

Job Description

BD Business Description
Pyxis® medication technologies combine proven technology with actionable intelligence to prevent medication errors, help free up caregiver time to focus on patient care, increase the predictability of medication availability, and reduce inefficiencies in the med use process. At almost every point in the med use process, safety and efficiency can be increased with the comprehensive capabilities of the Pyxis® medication management system. Learn more about Pyxis: http://www.bd.com/en-us/offerings/brands/pyxis

Purpose: 
Clinical Operations Project Management is responsible for managing all aspects of implementation and service projects for the Dispensing organization.  The Project Manager collaborates with customers and leads Implementation Project Teams on planning, scheduling and execution of all deliverables within the scope of the project or program. 

**Home-based position with regional travel.  The ideal candidate will live near a major airport in the WA, OR, or CA.**

The overall responsibilities of the implementation lead project manager include: 

  • Lead, facilitate, coordinate, and track day-to- day activities required to ensure the project is completed on time, successfully, and in a manner consistent with organizational goals, departmental policies, established processes, and/or the standard terms and conditions of the contract
  • Creation and use of project plans for assigned projects, which include clear milestones and assignment of project task responsibilities
  • Successfully manage the scope of the project, including customer priorities
  • Demonstrate a proactive approach to identify risks to project success; develop effective action plans for resolution
  • Appropriately manage / escalate project issues or risks
  • Managing customer expectations of product and services
  • Providing leadership and direction for customers and BD project team
  • Demonstrate effective communication skills, verbal and written, with customers, project teams and leadership
  • Ensuring customer satisfaction
  • Demonstrated ability of leading project teams and act as an effective team leader for all matrixed staff
  • Accurately forecasting current and future quarter revenue for each assigned projects
  • Use of all governance tools (scope document, project status reports, risk and change logs, tollgates, etc.), for all assigned projects, to effectively manage all projects
  • Provides constructive performance appraisal input through peer review process
  • Skills, Duties and Tasks particular to the Lead Project Manager job:
  • Demonstrates knowledge of industry-recognized project management methodologies
  • Possesses healthcare project management experience and demonstrates thorough knowledge and understanding of project management methodologies and relevant clinical and IT operations
  • Understands customer medication management workflow
  • Demonstrates an understanding of Implementation project governance expectations (scope management, tollgate, and risk & change management processes)
  • Has responsibility of orders, medium or large sized projects or teams
  • Project scope requires significant impact to customer workflow  (multi-site)
  • Manages project scope of multiple Dispensing products
  • Responsible for maintaining project schedule and timeline
  • Compliant with forecasting and backlog management processes
  • Participates in pre-sale process for medium or large size projects
  • Provides coaching, mentoring, and training for project team and peers
  • Demonstrates effective communication and engagement with customer
  • Able to effectively work across multiple departments (e.g. TSC, Sales, Finance)
  • Ensures complete project closure including, customer acknowledgement, equipment reconciliation, and transition to TSC
  • Demonstrates the professional and soft skills necessary to be an effective project manager

Required Soft Skills:

  • Negotiation skills
  • Effective interpersonal skills
  • Team leadership
  • Ability to work in a matrixed environments
  • Effective, professional customer communications (both verbal and written)
  • Decision making skills
  • Building and leading effective project teams
  • Conflict resolution

Qualifications

  • Bachelor's degree required or equivalent experience.
  • 5+ years experience in project management or leadership .
  • Specific knowledge of BD business highly desired.
  • Prefer experience implementing and supporting healthcare IT software solutions, experience with capital equipment model is a plus
  • Prefer knowledge of hospital systems and procedures that integrate with BD products.
  • Must possess and maintain a valid driver's license and meet BD's auto safety standards.
  • Home based position with travel.  Travel may average 50% overnight travel.  Position requires flexible working hours, including some nights and weekends.  Ability to work independently from home office
  • Upon hire, must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox), Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis
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