Great vacations begin with great employees! Combine your experience and sense of adventure by joining our exciting team of employees in Miami, FL. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
This position is responsible for the development, review, organization and implementation of emergency preparedness plans for RCL corporate offices and ships both at sea and while in all ports of call globally. Ensures that the Incident Management team and corporate response teams (Go Teams) are fully trained and aware of the details of their responsibilities. Ensures that all brands, departments and offices within the corporation have effective plans and exercise programs in place. This position has the potential for interaction with environmental and maritime officials from international government agencies, media and disaster-relief agencies in the US and abroad to establish appropriate standards for emergency response. Interacts with corporate personnel at all levels to establish accountability protocols and to brief and debrief all types and levels of emergencies.
- Facilitates the Incident Management Team meetings (SitReps) to discuss emergency situations and when necessary leads the development of response and contingency plans. This includes leading incident meetings of Level 1 and 2 complexity levels, arranging conference calls, activating corporate emergency notification system, situation room setup, distribution of the results of the SitRep process to the Organization, and analyze aftermath of emergency incidents based on participant reports.
- Responsible for monitoring non-SitRep incidents which may lead to an emergency incident and issues alerts to the appropriate levels of management based on that information.
- Maintain industry knowledge of incident management software tools.
- Maintain emergency contact lists and emergency contact information in various notification systems.
- Ensure the incident management process is subject to continuous review and improvement.
- Manages and trains volunteer US based Go Team personnel in responding to emergency incidents ranging from routine situations involving large numbers of people to emergencies and crisis situations.
- Coordinates and assists Global Services with international Go Team training to maintain uniform training standards.
- Serves as central contact point for deployment and ongoing support of Go Teams when necessary.
- Develops and conducts corporate exercises/drills including scheduling, scenario development and coordination of authority involvement.
- Maintain compliance with regulatory required drills.
- Provides leadership and industry expertise while representing the company at exercises and drills organized by external authorities.
- Coordinate development of shore side hurricane preparedness plans.
- Review incident management manuals/plans from governmental agencies, (e.g., FEMA, Red Cross and the NTSB) as well as other related industries to compare and implement best practices.
- Manage and maintain the corporate response facilities and equipment including the Miramar and Miami Incident Response Centers, advanced communication and audio-visual equipment.
- Prepare training programs, GO Team deployment kits, emergency communication devices and other resources for all existing and new GO Team Members.
- Ensure training supplies and emergency kits are in stock at all times.
- Prepare and maintain executive level reports on situational response metrics.
- Develop, prepare and maintain ship board search and rescue plans as required by SOLAS. Submit the plans to the SAR data PROVIDER on an annual basis, as new vessels enter the fleet, and when extensive itinerary modifications occur. Ensure existing plans are in compliance with current IMO requirement.
- Bachelor¿s degree in a related discipline or directly related experienced.
- Minimum of 5 years of experience in the development, implementation and administration of maritime preparedness plans and drill planning and execution.
- Maritime license with shipboard experience or equivalent military experience is preferred.
Knowledge of federal, state, or international regulatory guidelines and reporting requirements as applicable
Ability to manage diverse projects concurrently within strict time constraints.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
Ability to effectively present information and respond to questions from leaders, clients, guests and the general public.
Ability to write reports, business correspondence and procedures manuals
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Superior writing and analytical skills to provide quality work with minimum direction.
Excellent interpersonal skills to communicate with all level of employees and management in a multi-cultural environment.
Advanced proficiency in the utilization of personal computers within a Windows environment including e-mail, Microsoft Word, Excel, Access databasearchitecture and related printers and equipment.
Experience supporting various information technology software programs including decision support systems.
Knowledge of relief and public safety organizations, both local and federal