Knowledge Engineer

Amazon   •  

Santa Barbara, CA

Industry: e-Commerce


Not Specified years

Posted 296 days ago

This job is no longer available.

As a Knowledge Engineer on a specific category, you will be responsible for ingesting and structuring data to provide complete coverage for utterances asking questions related to the category.

In this role, you will:
· Expand and maintain Alexa’s ability to understand and answer questions for customers
· Partner with software developers, product managers, and business leaders to identify opportunities to enhance Alexa worldwide
· Identify and fill gaps for specific utterances on Alexa, constantly identifying new content opportunities
· Develop and manage complex data pipelines
· Closely monitor specific KPIs and drive improvements in query success.
· Constantly solicit input from users and colleagues to improve our products


· Bachelor’s degree in related field
· Experience working simultaneous projects with cross-functional teams


· Strong logical and conceptual thought processes
· Quantitative and systematic approach to problem solving
· Bias to action and ambitious personality
· Ability to work autonomously with minimal supervision
· Excellent communication and team skills
· Degree in quantitative/analytical field (Math, Sciences, Economics)
· Technical background (e.g. MySQL, HTML, Javascript, & ETL Experience).

Job ID: 623739