Key Account Manager

Tata Technologies   •  

Southfield, MI

Industry: Technology


Less than 5 years

Posted 173 days ago

This job is no longer available.

Job Description:

  • The Key Account Manager is responsible for monitoring and developing his/her accounts.
  • The Key Account Manager will proactively work between the Purchasing and Engineering organizations at the customers to maintain a consistently high level of service delivery.
  • They will lever customer global alliance and ownership structures to identifying further new business opportunities in line with the customer’s strategy.
  • With a high level of customer presence and providing a “one face” customer interface, the KAM will strive to promote the companies Innovations, technical differentiators and manufacturing footprint towards
  • the customers.
  • He/she will maintain the revenue and gross profit of the account ensuring profitability in line with annual targets.
  • Ensure the development/renewal of turnover according to business strategic targets
  • Undertakes account analysis to identify trends in customer activity, track sales performance in line with budget and forecast
  • Price negotiation with end customers.
  • Lead Customer RFQ´s and create cost breakdowns and further documents
  • Facilitate the implementation of new services or service enhancements
  • Facilitate local communication and business activities
  • Responsible for development and growth of direct sales accounts; dealing with relevant commercial issues
  • Manage relationships with external customer leaders, stakeholders and subject matter experts
  • Analyze new opportunities, needs and trends: identify new products or changes to existing products
  • Acquisition of new prospects for new direct- and indirect accounts
  • Follow up with overdue accounts
  • Responsible for maintaining and increasing profit margins
  • Maintain and update a variety of department files, lists, records, charts and worksheets

  Key Must Have’s:

  • Bachelor's Degree in related field and 5+ years of Key Account Management
  • Proven track record in Key Account Management in Tier 1 supply industry, ideally linked to Chrysler.
  • Excellent communication/presentation skills and customer relationships
  • Experience in Chrysler system - “e-supplier connect” is highly appreciated
  • Business oriented
  • Negotiation skills
  • Strong MS Word skill (i.e. Word, Outlook, Excel)
  • Experience in sales calculation & quotation.