Junior Technical Support Engineer

Maxim Integrated Products   •  

Burnaby, BC

Less than 5 years

Posted 158 days ago

Maxim Integrated is a highly successful, $2.31 billion company. With offices and manufacturing sites around the world, we design award-winning semiconductors that make the world more integrated. We also know that it’s our people who make us a great company. So we reward bold thinking, teamwork, personal growth, and community involvement. Want to make a difference and be challenged every day? Join us at Maxim Integrated. With analog integration, the possibilities are endless.

The Opportunity:

Icron Technologies, now part of Maxim Integrated, is a global leader in the development of USB and video extension technologies serving a wide range of markets including aerospace, industrial automation, medical imaging, IT/networking and proAV.
 
Icron Technologies is currently looking for an entry-level  Applications Engineer (AMTS) to provide technical customer support.
 
Key Responsibilities:

The AMTS Applications Engineer duties and responsibilities include:

    Provide technical support to key customers and field engineers

    Research, diagnose and identify solutions to resolve customer issues

    Communicate effectively, both internally and externally, via verbal and written communication

    Follow standard engineering procedures for documenting and reconciling issues

    Ability to support and resolve customer issues through direct communication

    Prioritize and manage several open tasks simultaneously

    Assist with documentation review, customer forms, and conduct product testing

    Collecting data for datasheets and release notes and collating results with design and test engineer

Minimum Qualifications     

    Bachelor’s degree in Electrical Engineering or related field

    Understanding of hardware and software  operation of embedded electronic systems, ideally in data communication or similar fields

    Basic knowledge/experience in data communications technologies/interfaces such as USB or Ethernet

    Strong written and verbal communication skills

Maxim is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.