Jira Application Administrator

Confidential Company  •  Seattle, WA

IT Consulting/Services

Salary depends on experience
Posted on 08/17/17 by Cynet Sytems
Seattle, WA
IT Consulting/Services
Salary depends on experience
Posted on 08/17/17 by Cynet Sytems

We are looking for Jira Application Administrator for our client in Seattle, WA

Job Title: Jira Application Administrator

Job Location: ?Seattle, WA

Job Type: Contract – 12 Months / Contract to Hire / Direct Hire?

Job Description:

  • Client is seeking an experienced JIRA application administrator to support a responsive, constantly-improving toolset for our bi-coastal agile team of engineers, designers and leaders who use JIRA every day to ship our software products.
  • As the ideal candidate, you will know how to configure JIRA specifically for Scaled Agile teams and value streams, maintaining a proper balance between standardized views and processes that help the whole organization stay properly agile, and experiments with team-specific improvements or efficiencies that help individual teams supercharge their output.
  • Your responsibilities will range from Tier-1 support for our JIRA users all the way to solutions architecture and buildouts of frameworks on the front- and back-end to support deep analysis on our warehouse of JIRA data in order to improve the entire organization.

Job Responsibilities:

  • Tier-1 JIRA Support. Understanding our customer’s ongoing needs, maintaining a prioritized queue of fixes/improvements: Requires strong organization and time management to address issues efficiently, and a commitment to listening and understanding customer needs.
  • JIRA for Process Improvement. Development, delivery and structured roll-out of additions and enhancements to Agile artifacts in JIRA to help teams. Better boards, queries, dashboards and more: Requires a commitment to constant improvement and a focus on organizational relationships and how they interact with our toolchain to create efficiencies or slowdowns.
  • Experimentation and JIRA Special Projects. Envisioning of “what’s next” through responsible and creative experimentation with our toolchain, including onboarding of add-ons and connections to our otherinfrastructure: Requires a fearlessness without recklessness, and a strong instinct for improvised measurement and evaluation.

Skills/Experience Required:

  • Experience with administering JIRA at the mid-to- large organization scale, including configuring/implementing JIRA add-ons and troubleshooting the Atlassian software stack
  • Ability to manage multiple requests from various stakeholders and negotiate priorities accordingly across the body of work, excellent verbal and written communication skills.
  • Knowledge of Agile Methodologies (SCRUM, Kanban) and management of JIRA artifacts to support Agile, ideally experience with teams adopting/transitioning to JIRA.
  • Familiarity with database concepts (such as SQL)
  • Knowledge of cloud platforms, environments, and APIs
  • Experience with at least one of the following languages: Java, JavaScript, or Python
  • Experience with source control systems (Git, Subversion, etc)
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