JIRA Administrator

McKesson   •  

Scottsdale, AZ

Industry: Healthcare


8 - 10 years

Posted 217 days ago

This job is no longer available.



McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy.

Every single McKesson employee contributes to our mission—by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

We understand the importance of a system that works together. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. Join our team of leaders to begin a rewarding career.

Wherever you contribute here at McKesson, you will have the ability to make a real impact in the lives of others.

Current Need
Administer JIRA (Core and Software), Fisheye/Crucible, Confluence, Bamboo, BitBucket Server, and Crowd instances, and formulate technical solutions using JIRA and associated JIRA plugins/Atlassian Products. 
• Create JIRA projects, queries and reports as needed• Maintain and setup Jira Service Desk projects and the associated reporting required• Create custom workflows, post functions, validators• Make changes to workflows, screens, fields and reporting• Provide ongoing support and configuration maintenance• Develop solutions extending Atlassian REST services and JIRA plugins using the Atlassian SDK• Design & manage JIRA/Confluence queries, dashboards for metrics reporting for various teams• Serve as the JIRA / Atlassian technical resource Subject Matter Expert for migrations to ensure adoption of development/workflow processes, address user questions and develop training as needed

Position Description
Designs, develops, tests, debugs and implements operating systems components, software tools and utilities. Determines systems software design requirements. Ensures that system improvements are successfully implemented and monitored to increase efficiency. Generates systems software engineering policies, standards and procedures. Design, develop, document, test, and debug new and existing software systems and/or applications for market sale or large-scale proprietary software for internal use. Serve as technical expert on development projects. Participate in full development life cycle including requirements analysis and design. Write technical specifications based on conceptual design and stated business requirements. Support, maintain, and document software functionality. Identify and evaluate new technologies for implementation. Analyze code to find causes of errors and revise programs as needed. Participate in software design meetings and analyze user needs to determine technical requirements. Consult with end user to prototype, refine, test, and debug programs to meet needs 


Minimum Requirements
typically has 7+ years relevant experience.

Critical Skills

The ideal candidate will have up to 2-3 years of experience including:

  • Bachelor's Degree in Engineering, CS, MIS, or related field
  • Core Java, XML, JSP, SQL experience
  • Linux, DB administration, Tomcat server config/tuning, JVM tuning
  • Hands on JIRA Core or JIRA Software (Formerly JIRA Agile), Fisheye/Crucible, Crowd, and Confluence experience
  • Ability to create complex JIRA workflows, screen schemes, permission schemes, notification schemes
  • Experience using/extending REST services provided by Atlassian
  • Strong written and verbal communication skills
  • Ability to work with cross functional teams
  • Excellent problem-solving skills, process implementation skills


Additional Qualifications:

  • Experience developing JIRA/Atlassian plugins using Atlassian SDK
  • Knowledge of agile, continuous integration practices strongly preferred
  • Defining, designing, and implementing metrics strongly preferred
  • Experience in DevOps and Docker/Kubernetes/PCF Azure platform
  • Scaled Agile Framework (SAFe) knowledge preferred


  • Bachelor's Degree in Engineering, CS, MIS, or related field