Java Technical Support Consultant with Point of Sales

Cynet Systems   •  

Anaheim, CA

Industry: Technology

  •  

5 - 7 years

Posted 16 days ago

  by    Cynet Sytems

We are looking for Java Technical Support Consultant with Point of Sales for our client in Orlando, FL / Anaheim, CA

Job Title: Java Technical Support Consultant with Point of Sales

Job Location: Orlando, FL / Anaheim, CA

Job Type: Contract 12 Months

Job Description:

  • Minimum of 5 years exp in Java, AWS Cloud & Android skills with Production support exposure is mandatory with 2-3 years onsite experience
  • Excellent analytical and trouble shooting skills
  • Should have commanding communication skills to manage customer & business team
  • PCI & SOX- Knowledge of audit regulations and annual submission of required documentation
  • Help Desk Support experience with a large client base
  • Experience with Incident, Problem and Change Management procedures
  • Support of all POS system integration points
  • Develop and/or enhance any necessary tools for support
  • "Feet on the Street" support during upgrades and software releases, and also when necessary Site walks for new locations or changes
  • Should be able to provide clear and concise communication, written and oral (including telephone communications)
  • Willing to work on different shifts
  • Able to independently work and provide technical & functional support
  • ble to drive the escalation calls by gathering the required information and provide the status to all the stakeholders

Secondary Skills:

  • Knowledge and experience with Incident, Problem & Change Management process in Service Now

Mandatory Skills:

  • Domain Knowledge of Point of Sales (POS) is MUST & ability to understand few POS concepts like retail transactions, Promotions, Discounts, Menu screens, Mobile Ordering, Tips & Gratuities, Kitchen systems etc .
  • Java, AWS Cloud & Android skills with sustainment/support knowledge.