$150K — $200K *
The Relationship Manager is responsible for establishing relationships, and relationship management tools in Toolset for Integrated Service Management (TISM). Manaages and accesses current relationships with Army unit and Army organization customers (installations and installation units), and EITaaS partners and vendors. Supports the EITaaS Next Installation Program. Coordinates with Service Delivery Manager and Service Managers. Integrates with Service Portfolio Management practice, Service Level Management practice, Continual Improvement practice. Develop new IT service requirements for the EITaaS Services Portfolio and EITaaS Services Catalog. Responsible for bringing each new installation onto the EITaaS Program Phase I assessment. Develops new relationships and improves current relationships. The Relationship Management practice is governed by the Relationship Model, Relationship Practice and Processes Standing Operating Procedures (PPSOP) and continually improved using Value Stream Mapping techniques. The Relationship Manager is responsible for developing and maintaining these artifacts of the practice.
Preferred Education and Experience:
This position requires the ability to perform the below essential functions:
Valid through: 9/22/2020