IT Technical Specialist - Senior Developer - Global Service

Abbott   •  

Waukegan, IL

11 - 15 years

Posted 181 days ago

This job is no longer available.

JOB DESCRIPTION:

Position Responsibilities:

  • Contribute in enhancement, optimization, and troubleshooting discussions.
  • Contribute to implementation of the process improvements.
    Participate in software development on the Salesforce.com platform using Agile/Scrum methodologies.
  • Develop software for internal applications using Salesforce solutions.
  • Develop code and prepare/perform unit test cases.
  • Support production releases and ensure successful implementation of changes.
  • Validate the code against unit tests and code quality scans.
  • Assist in identifying, troubleshooting, and resolving defects encountered during various stages of testing and production, including during the deployment and implementation of the code in production environments.
  • Ability perform troubleshooting and support for existing applications.
  • Effectively communicate status of projects and assignments.
  • Monitor and manage changes for supported applications.

Core Job Responsibilities:

  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
  • Partner with the functional groups within the IT organization to communicate and clarify business needs, contribute to development of long-range system plans, and ensure products and services are aligned with business needs. 
  • Provides strategic consultancy support to customers in defining or designing business processes and researching and identifying enabling technologies based on customer requirements
  • Actively seek ways to apply technology to business processes, researching and providing information on technical trends and competitors'
  • practices relevant to the assigned client business
  • Assess near-term needs utilizing structured interview processes to establish business priorities, consult with technical subject matter experts and develop alternative technical solutions; advise on options, risks, costs versus benefits, and impact on other business processes and system priorities
  • Ally with other IT functional areas to remain apprised of project status, and inform customer management of progress; conversely, keep the IT group's technology and service managers aware of user issues and potential potholes or resolve conflicts
  • Develop, motivate, and provide direction to technical team in a way that facilitates the creation of a team environment and enables team to fulfill the department's operation objectives.
  • In specialized systems (i.e.. Service Cloud) effectively set options to change the way the program works (configuration responsibilities).

Supervisory / Management Responsibilities:

  • No Direct Reports

Position Accountability / Scope:

  • Works in consultative role towards predetermined goals. Is responsible for adhering to project and overhead budgets and schedules.
  • Assignments are long term and are self-directed.
  • Erroneous decisions would normally result in failure to complete projects critical to major objectives of division.  Has direct impact on capital budget, expenses and major project completion.

Minimum Education:

Bachelors Degree plus 10+ years of related work experience as application developer, or an equivalent combination of education and work experience.

Minimum Experience / Training Required:

  • 10+ years experience.
  • Working knowledge Salesforce.comdeveloper tools including working knowledge of Apex Classes, Controllers, Lightning components.
  • Working knowledge of Salesforce Service Cloud in a development lead capacity.
  • Experience implementing Continuous Deployment.
  • Hands on experience with SDLC methods and tools (Waterfall, Agile, Scrum)
  • Experience working in an Agile environment, TDD experiencepreferred.
  • Java, JavaScript, C#.Net, HTML5, Xcode, Swift, knowledge, preferred

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