IT Systems Engineer

ASARCO Incorporated   •  

Amarillo, TX

Industry: Agriculture & Natural Resources

  •  

5 - 7 years

Posted 44 days ago

This job is no longer available.

POSITION OVERVIEW

The IT Systems Engineer will have the knowledge and experience to lead by example in technologies of IT department as assigned, while assisting in staff development and technology strategy.

ESSENTIAL FUNCTIONS

  • Assist in administering IT infrastructure and workstations through ticketing system, email, phone, or in person, with minimal supervision.
  • Lead local IT team on a technical level in troubleshooting complex Windows hardware, software, and connectivity issues at and between all Arizona and Texas sites.
  • Assist in regularly creating professional reports, instructional documentation, managing department projects, and developing technology standards/procedures.
  • Work collaboratively with other technology departments and groups in vision, direction, and joint projects.

ADDITIONAL DUTIES

  • Assist in departmental audits and continuously work toward process improvement.
  • Be on call to respond to Severity 1 and 2 incidents in multiple locations or areas.
  • Assist technology management in strategy, direction, and interdepartmental initiatives to meet company goals.

REQUIRED KNOWLEDGE SKILLS AND ABILITIES

  • Ability to design, configure, troubleshoot, and assist in direction for:

    • Windows server roles: File, Print, AD, DNS, DHCP, IIS

    • Windows server technologies: DFSN/R, FTP/SFTP, SMTP, KMS, NTP, GPO

    • ThinOS, Terminal Services, DHCP reservations/tags/filtering

    • 802.3, TCP/IP, 802.11, WLC, Cisco IOS, VLAN, STP, QoS, VPN, static routing, NAT, ACLs

    • Apple IOS, DEP, VPP, MDM

    • VMWare virtual environments, HA, ESXi, vSphere, vCenter, LinkedMode, vNetwork, vMotion, Snapshots

    • Disaster recovery strategy, backup processes, restoration processes, VEEAM

    • Disk arrays, SAN, NAS, iSCSI, fiber channel, storage area networks

    • Telnet, ICMP, SNMP, polling MIB, Netflow, Wireshark, Solarwinds, service monitoring

    • Scripting logic, Powershell, MS patching, Automation tools/processes, tier 0 services, practical RPA

    • Security principles and integration, network segmentation, shadow IT, phishing, ransomware, malware, social hacking

  • Ability to troubleshoot or assist in support for:

    • RDS, Folder redirection, Roaming Profiles, MS Session hosts, connection broker, gateway, web access, and licensing

    • Exchange management, O365, SharePoint Online, OneDrive, cloud storage, AD Connect, MSSQL environment, ODBC

    • Dynamic routing (BGP), firewall rules, web filtering, wpad, WCCP, SSL certs, LDAP, HTML

REQUIRED EDUCATION AND EXPERIENCE

  • High School Diploma or GED (General Education Degree).
  • Bachelor’s degree or equivalent experience.
  • Certifications in focus areas or equivalent experience.
  • 5 years of experience in relevant technologies.