The individual will work on a team responsible for providing a variety of network and technical support Information Technology (IT) services located at the U.S. Department of the Interior. This individual will be responsible for end-user desktop support (troubleshooting hardware, software, network connectivity, permissions, etc.). In addition the individual will need to be knowledgeable of requirements for ensuring STIG compliance, implementation/deployment of patches and software installations, etc. Individual will also be responsible for assisting with Continuity of Operations procedures with regards to supporting COOP plans and the testing/validation of those plans. Other responsibilities may include providing mobility support, performing system backups, and providing additional Accounting Reconciliation Tool (ART) and Document and Request Tracking (DaRT) management, development, and production support.