IT Support Engineer in NY

5d ago


$80K - $100K*



Technical Support, Systems Architecture & Engineering


Less than 5 years

Job Description

As part of a global IT team, you'll be working with colleagues in NYC and EMEA to keep everyone working effectively. Whether you're responding to incidents or pro-actively working to build a better platform, your mission is to deliver an IT platform that empowers our end users, not one that gets in the way.

What you'll do

  • Provide in-hours support to teams, either in-person or via our ticketing system
  • Maintain an inventory of IT equipment, anticipating future needs while avoiding wasted surplus
  • Support the transition from on-premise to Azure for a variety of corporate and production workloads
  • Assist with IT systems onboarding, ensuring every new hire hits the ground running
  • Maintain core-networking, including branch office networking, S2S VPNs, and P2S connectivity
  • Keep our corporate and production environments updated (via SCCM or Azure Update Management)
  • Work with the security team to keep our users and o
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Valid through: 2020-5-19

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