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IT Support Engineer 1 in Columbus, OH



$80K - $100K*


Technical Support


Less than 5 years

Job Description

Job Description

Job Summary:

Provides first level support for all end-users within the Company.

Duties and Responsibilities

  • Provides phone support to all divisions with computer applications and hardware issues including Pivotal, Microsoft Office and JD Edwards applications.
  • Identifies, researches and resolves technical problems. Documents, tracks and monitors the problem to ensure a timely resolution.
  • Configures computer systems for all end-users. Handles installation and troubleshooting for model broadband connection
  • Conducts new employee classes covering basic PC functions, Outlook and CFT training. Creates documentation for new computer builds.
  • Performs all other duties as required.

Required Experience

Job Specifications

Minimum Education Experience:

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Valid through: 2020-4-9

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* Ladders Estimates