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IT Site Analyst in Catonsville, MD

Erickson Living

Catonsville, MD 21228
8w ago


$80K - $100K*


System & Network Administration


Less than 5 years

Job Description

What you will do:

  • Tier 2 hardware and software support for computer, telephone and other IT systems including Move, Add, Change (MAC) requests and basic troubleshooting.
  • Communicate with various department managers and staff on an ongoing basis to address any areas where technology needs are not being met and/or improvement opportunities exist.
  • Function as a resource on Onsite Support projects driven by corporate initiatives.
  • Partner with and/or assist various teams in the IT Department on business and IT projects.
  • Maintain inventory of IT equipment including timely updates to CMDB (asset management system).
  • Complete life-cycle replacement of technology assets according to life-cycle schedule and budget.
  • Establish and/or maintain relationships with service vendors.
  • Document IT Customer Support policies and procedures as directed.
  • Other duties may be assigned.


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Valid through: 2020-2-21

About Erickson Living

Erickson Living, formerly known as Erickson Retirement Communities is an American operator and developer of retirement communities. The company has been headquartered in Baltimore, Maryland, since 1983. The company primarily develops and operates campus-style retirement communities for adults age 62 or older. Erickson Living currently employs nearly 12,000 individuals who serve more than 20,000 residents across the nation. Founder John C. Erickson built the first Erickson community on the grounds of the abandoned St. Charles seminary in Catonsville, Maryland. By 2000, Erickson had converted the turn-of-the-century abandoned seminary at Charlestown into a retirement community with 2,500 residents. Today, the Erickson Living network has grown to 19 campuses in eleven states. In addition to independent living apartments, Erickson Living communities offer on-site continuing care services provided by staff nurses and full-time physicians. These services are also open to non-residents and Medicare and most other insurances are accepted.
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* Ladders Estimates

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